Pullman Kuching

음식은 호텔 수준에 미치지 못합니다*.

냉장고가 차갑지 않아요. TV가 고장났어요. 방이 넓습니다.

장소는 편안합니다. 깨끗한. 호텔 직원도 친절합니다.

저는 호텔에서 5박을 정말 멋지게 보냈습니다. 가장 인상 깊었던 한 가지를 강조하고 싶습니다. 22층 레스토랑에서 일하는 젊은 여성이 있습니다. 이름표에 Michelle이라고 적혀 있는 걸 본 것 같습니다. 그녀는 제가 쿠칭에 처음 온 것이기 때문에 어디로 가야 하고 무엇을 봐야 할지에 대한 아이디어를 많이 제공해 주었습니다. 게다가 그녀는 매우 친절했고 제가 매일 오후 티타임을 가질 때마다 짧은 대화를 나누기 위해 시간을 내주었습니다. Michelle(제가 이름을 제대로 알았으면 좋겠네요)과 풀먼 쿠칭 직원 모두에게 큰 찬사를 보냅니다. 내년 어느 때쯤 쿠칭에 다시 갈 겁니다. 아직 탐험하지 않은 것이 너무 많고 풀먼에 꼭 다시 머물 것입니다.

직원과 환경은 조용하고 친절하며 편안합니다.

아침 식사를 제외하고는 모든 것이 괜찮습니다. 메뉴에는 더 많은 단백질이 포함되어야 합니다.

Everything was good and perfect, but we need to pay 10-13 RM per day just for parking the car, I mean …. Why 5 star hotel still need to charge for the parking fee ….

Kamar sudah nunggu 2 jam belum siap juga, gak ada makanan welcome pada sudah ambil kamar yang paling mahal 😔 nunggu lebih dari jam.

Everything is great. Helpful staffs and clean environment (room and toilet). The only thing that need to improve is car park.

Thanks for upgraded my room to deluxe which is spaces and comfortable. If the hotel could upgrade the TV to the bigger panel will be much better.

Sangat bagus, dekat mau kemana mana.

A very comfortable hotel in Kuching.

Best, tapi masa nak check in slow, apapun best dengan view yang cantik walaupun hujan

There 's no pleasant welcome. The staff are not well trained for receiving customers. Not bother to greet until I have to teach them to greet as Hi sir good evening, how are you and can I get some assistance from you. I did purposely to educate them for better service at least to new customers. Generally, I feel very bad and it 's tonnage the Hotel reputation and eventually will drop the Hotel standard.

Kamar mandi kotor, banyak rambut kecil di toilet seperti tidak di bersihkan dan suruh petugas datang bersihkan. Tetapi tidak datang. Saya tidak akan balik nginap di sini lagi.

Menyenangkan dan pelayanan yang memuaskan, cuma kalau parkir berbayar jika parkir di bawah gedung dan lumayan kalau keluar masuk kena charge biaya parkir, lainnya sangat menyenangkan.

Room deco boring. Breakfast also boring and do kampung. Coffee house staff rude and allow patrons not wearing mask while taking food. Nothing special or memorable about this hotel.

Kamarnya kotor … pelayanan nya lelet. Sangat kecewa dengan hotel ⭐ 5 tp bad service!

Menginap di Pullman saya mengambil 4 kamar (1 kamar suite eksekutif; 3 kamar superior) untuk 3 hari 2 malam, saya kecewa dengan pelayanan hotel Pullman. Kamar di suite eksekutif sangat kotor, banyak kutu di sofa ataupun tempat tidurnya. Minta dibersihkan, petugas cleaning servicenya lama banget. Mohon lebih diperhatikan lagi. Kalo ditanya mau menginap lagi di Pullman, saya big no.

It takes too long to check in. Out of 4 rooms, 1 room remained not ready until 7 pm so we are given a late upgrade to a suite. I also have a condition that requires only slight customization for the check-in: I booked two nights of the same type of room under two different booking vouchers. It takes God knows how much time to talk with the check-in officer. The solution they provided was not practical, first I was told to check out first, and then I was told to get back at 11.30 am the second day at the hotel to process my second-night booking. Can you believe it? I am a tourist on a schedule and she asked me to come back in the middle of the day. Why can't you just take my data and process them later if 11.30 am is the time you're able to process the booking? I am thankful for Andrew though because he made sure that I didn't have to check out my first night. But on the second day, I didn't see him at first the person I met in the lobby made me go back at 11.30 am lol. Thankfully she let me not go back until midday eventually. The make-up room needs to be called because when I got back at 3 pm, the room has not been made. At 6 pm I had to leave the room again and yet for that 3 hours, I continue to be “on queue” and no housekeeping service came to my room. Breakfast was not satisfactory. A limited variety of food is provided. The egg counter takes too long to just make an order. It itched me to see one chef cooking using only one pan. Even I can do better than that to manage the queue. Is this even Pullman standard? Overall, the room is clean and spacious enough to let our group rest. Other than the too-complicated person at the check-in counter, other staffs are friendly.