Diez Diez Collection

Staff extremely friendly and helpful. Room decor outstanding but toilet glass walls made wife go to hall toilet.

El hotel está muy bien, gran servicio y la habitación de buen tamaño y decorada con mucho gusto. La cama excelente y el aire acondicionado perfecto. Cre el hotel tiene dos cosas a mejorar, entra mucho mucho ruido de la calle a las habitaciones y la carta del restaurant es un poco extraña aunque la comida no es mala.

Todo muy bien la habitaciones son un poco oscuras y el aire acondicionado tarda en calenta. Nos tocó un apagón en toda la península y estuvimos sin luz y agua como 4 horas pero el chico del rooftop nos súper atendía mientras pasaba el aguacero y el apagón!

En general agradable, el chico que atiende la barra de la alberca tiene un excelente servicio y se preocupa por la comodidad de los huéspedes, un punto negativo que fue que no tuvimos servicio de internet en las habitaciones en nuestra estadía, entendemos que se derivó del apagón general en la zona pero no tuvieron una solución y no se buscó darnos alternativas a pesar de que las áreas comunes si tenían este servicio por lo que no pudimos realizar actividades que requerían de internet de manera cómoda

Diez Diez is nicely situated, close to main drag and restaurants. Super great staff. Issa in a he restaurant was amazing. She made an extra effort to connect with guests. Bathroom needs upgrade and the he carpet in the room hasn’t been vacuumed in a while.

Great spot. Feels very private even though it’s next to so much. Staff was great. Will stay here again.

I recently stayed at Diez Diez and was really impressed. The hotel is an older property that has been beautifully renovated—modern touches while still keeping its charm. Our room was very nice, comfortable, and well-maintained. What truly sets this place apart is the staff. Every interaction we had was outstanding; the reception team especially goes above and beyond, whether it’s helping with room needs or offering assistance outside the hotel. The location is another highlight. While it’s a bit away from the main centro, the area is calm, safe, and full of excellent restaurants. It’s also very close to the Paseo Gastronómico, which is perfect if you love exploring food spots. When I return to Mérida, I won’t think twice about booking here again. Highly recommend!

My stay was beyond my high expectations - real polished gem! Very stylish, professional and friendly staff, great location. The bed was dreamy! I need to find out what sheets and pillows they use!

Hotel hermoso, empleados amables. Nunca llevaron cápsulas de café 🙃. Lo pedimos varias veces. Sin espacio para colgar toallas después de bañarte. No tienen batas ni sandalias, los amenities muy indispensables “bien”, nada que te haga sentir en un hotel boutique, small luxury hotel? para nada, sin cuidar el detalle.

We loved our stay at Diez Diez. The rooms are beautiful and uniquely designed. Perfectly located just across from Paseo Montejo. Our room was a little loud, but they accommodated us to another one that was perfect. Staff is very friendly and made sure our stay was a memorable one.

Excelente hotel y servicio.... lo recomiendo ampliamente....

El desayunos nos cayó mal a mi esposa y a mi. Lo demás excelente

Todo excelente !

El hotel esta muy moderno y padre. Limpio y tienen muchos detalles de atencion. La comida en el restaurant esta muy rica.volveria a volver a quedarme en el y esta auper bien ubicado de una calle muy importante llena de resturantes..

Muy buena relación costo/beneficio, el personal muy amable y eficiente y ubicado en muy buen lugar

Very Google Service People very friendly Close to down town

No hay cocina x la noche, cierran a destiempo, y de su menú no tiene la mitad

Friendly staff and clean property overall however: 1. Please change your pillows. Worst pillows of any hotel I have stayed in 2. Please limited volume levels during the day. People are paying to stay at a hotel, not a club

Great place , good food and nice service

We stayed at the Diez Diez Collection to celebrate my partner's 30th birthday. From the moment we booked, the hotel staff was super responsive. I wanted to set up a few things in the room beforehand and the hotel staff was happy to help. When we arrived we were greeted with a welcome mocktail and provided with an upgrade which was incredibly kind of the staff. The room was large and very comfortable. All of the staff were attentive and kind the entire time. We also ate dinner at the on-site restaurant Fronto - the food was delicious and the service was fantastic. I would highly recommend Diez Diez and hope to stay there again in the future!