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The bathroom was bad it had mold on the walls on the sink the refrigerator was broken this place needs a TLC. The mirrors where dirty

So duty, same buffet every day

Tiene excelente ubicación, fácil acceso Vista de playa increíble Varias actividades por realizar

Very clean room. Lots of space.

Merci

Mostly a Beach bar hut was blocking most of the view

I came here back in 2023 staffing was very nice everything went well. Went again last week and i was disappointed the guy who exchanges the pool towels was very rude, he kept having attitude and responding like if i was stupid. Never was i rude to him in Spanish. I’m not sure if he was bothered because i was talking to my family in English Also sucks that you have to always carry the reusable cup that they give you everywhere if you want to drink. If you have breakfast, lunch or dinner you must bring the cup with you if not they won’t serve you something to drink.

Room was too hot…took a long time(1 day) to cool down. Refrigerator did not cool.

Realy nice beach, however the hotel swimminpoos is dirty, broken. Very old place. Very poor meals

AL HOTEL LE FALTA MUCHO MANTENIMIENTO Y SUS INSTALACIONES ESTAN MUY VIEJAS

Good for what I paid

Mas variedad de comidas

Ambiente familiar, la playa a pie del hotel con olas para pequeños y oportunidad de surfear light. Los restaurantes variados y buena calidad y atención.

They had amazing staff but once we arrived to the room the door handle broke off. Also the showers had hair from the previous people that stayed in the room. The hallways that lead to our room were very humid and the whole inside building was just hot in general. I wouldn’t recommend.

Excelente playa

Bueno...les dire que no es el mejor hotel del mundo, pero el personal y sus atenciones hicieron de nuestra estancia agradable, muy amables, los alimentos limpios y deliciosos, la invitacion a la cena especial fue lo maximo, solo me resta decir GRACIAS GRACIAS

Todo muy hermoso y limpio grasias por la experiencia lo recomiendo.

The roos were nice but there was a musty smell.

Por supplies. We ask for bathdroom tisúe. They did n bring it until 2 hours. No coffe in the room i ask for coffe for the morning they say it was no for my packge. They told if i woods boy this on the hotel for less price i will get a full service. I do no recommend this hotel. Bar cup were so small baby cups for expensive price.

This is one of the cleanest hotels I've stayed at. Staff worked non stop to make sure it looked good. I liked that it is not a huge hotel. To walk from your room to the pools, beach, or the restaurants does not take 20 minutes. Our room to the beach was probably four minutes. The ocean, however, is about a block away. You can see the ocean, feel the breeze off it, but it takes a bit of walking to get to it. In the photos of the hotel, the ocean looks close, but it isn't. The food was always hot and fresh. The bars do not water down drinks. Fantastic! Staff was very friendly and helpful. We do not speak Spanish and we found out very quickly who spoke English and who didn't. A translating app is needed if you need to talk to staff and you don't know Spanish. Around the hotel, we felt safe walking. Unfortunately, there isn't much to do in the area. The hotel is surrounded by condos and if you want to go anywhere you will be taking a taxi. A round trip taxi will be $25.00 Canadian minimum. We went to the Malecon boardwalk and it was $60.00 round trip. We went over Easter, and there were lots of families there with their kids of all ages. Lots of families having fun in the pools. Keep that in mind if you are wanting a quieter holiday. Beach vendors did come by of course, but if you said no thank you, they didn't keep bothering you. The hotel is close to the airport which is one of the reasons we booked it.