엔하우 로테르담 호텔

There were many guests waiting to check in, and I was going to wait a long time to check in. Our rooms had already paid for it but she asked us to wait a little bit for the reserved room, and we waited for 40 minutes after that, but there was no action, so I went to the front desk and asked if they would check the room, but there was no action. Then another employee came and asked me what was the problem, and only then could I check in the room normally. In the end, we were able to check in longer than other late customers and waited an hour. It was the worst experience. The rooms and facilities were good, but they had to judge that they ignored us just because we were Asian

깨끗하고 상태가 좋지만 시티뷰를 선택하면 정말 아무것도 볼 것이 없고 옆 건물 창문만 보입니다.

매우 꺠끗한 호텔. 7층 라운지는 분위기도 좋고, 근처에 트램 정류장과, 자전거 대여도 가능함(하루 20유로). 단, 주변 편의점은 없음. 직원들은 매우 친절하고, 호텔 건너편 카페도 괜찮음.

good location and amazing view~! kind hoteliers

Hotel Excelente em tudo, desde a localizaçao a comodidade!!

I stayed at nhow Rotterdam during a business trip and had a very good experience. The hotel has a modern design, excellent amenities, a very spacious room, and a very good breakfast. The overall atmosphere is stylish and comfortable, making it a great choice for both business and leisure stays. One of the highlights is the bar on the 7th floor, which offers excellent views of the Rotterdam skyline. Overall, a very good hotel and one I would gladly recommend.

Many missteps. Disappointed with the hotel at this price point. Will not make a reservation for a local restaurant for you. They claim privacy reasons, even though the reservation could be booked under the hotel name with their phone number and our name. I’ve never encountered this before with a hotel. Arrived from Canada shortly after noon and were told the room was not ready. Check in at 3:00. Some European hotels are so adamant about their check-in time rather than provide customer service to their guest. Going on 24 hours without sleep, a room ready would have been appreciated. What was disappointing and annoying were others checking in and being given room keys. In addition, the reception staff smiling, gesturing and whispering to each other as we sat and waited for over an hour. Poor A/C in the room. It took all night to cool the room to 22-23C. The handheld shower in our bathroom would not stay upright to shower. Our stay was for 2 nights and we requested it be repaired and it was not. Again at this price point this is not something you expect. The furnishings are something you would see in an inexpensive chain hotel. Once again, not something that you would expect at this price point. Overall, a disappointing hotel. Positives - the location if catching a cruise but certainly not enough a reason for a positive review.

O hotel é excepcional, superou todas as nossas expectativas! Super recomendo.

De ontvangst bij de receptie was warm en gastvrij De kamer was perfect schoongemaakt bij aankomst. Het beddengoed en de handdoeken roken fris.

de kamers zijn erg klein en de plafonds zijn gewoon het betonwerk van de toren. ontbijt was wel super uitgebreid en goed.

Breakfast is very good, with a lot of options. Clean room and nice staff.

Service and breakfast are excellent. I love the location next to the bridge and the port

Excellent breakfast

The breakfast was amazing. Everything was fresh and the coffee was perfect

Staff

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Bra

Bra frukost, jättefin bar och terass med fin utsikt

Upea sijainti

Beautiful hotel, excellent staff, and right across the street from a delicious food and metro stop. I would be happy to stay here every time I come to Rotterdam.