룸 메이트 아이타나, 암스테르담

Nice view and clean. Good accessibility to central station.

방이 무척 넓고 욕실은 더 넓습니다. 쾌적한 편이고 방청소도 매일 잘 진행되며 중앙역에서 가까운 편이라 이동하기 편해요

New building and neat interior. Kind staffs (Nelson in concierge was the best). But the wall is thin and ventilation fan (constant) is loud.

Nice hotel. Basic amenities, location a little further out than expected. But staff were lovely. Would return

I was so unsatisfied with a staff behind the buffet counter where they cook and prepare cold cuts. The old lady that was preparing the cold cuts was arranging them WITHOUT WEARING GLOVES! This should NOT be allowed at all! I like the cold cuts but when I saw the way she was handling and preparing them WITHOUT GLOVES… forget it! This has to be corrected!

En recepción son muy amables y hago mención especial a Pilar, encantadora. El desayuno variado y con productos frescos. Quiero también destacar en esta zona a Andrea, muy amable y servicial Hotel para volver y/o recomendar.

Disgusting unwashed blood stains on linen. Upon settling into our first room after a full day of sightseeing, we discovered an unwashed blood stain with hair on the sheets (see photo). This was clearly missed by the cleaning staff. We immediately contacted the front desk, who offered to have us change rooms. However, we had already unpacked and it was nearly 10 p.m., which was not a convenient option. Consequently, they sent an attendant to change the sheets. From this point on, we felt unable to trust the hotel’s cleaning staff and chose not to have them tidy up our room for the remainder of our three-night stay. As compensation, they initially offered us a voucher for two drinks at the hotel bar. The next day, we spoke with the assistant manager, Florencia, who informed us that they would be offering us a 10% refund on our room rate. We expressed our disgust at the situation and stated that a 10% discount was unacceptable. Had we not had full days of tours booked, we would have checked out and stayed elsewhere, as our hotel room did not feel clean and we had no faith in the hotel’s cleaning staff. When checking out, they offered us only a 15% discount on the room rate. In conclusion, we do not recommend this hotel due to its lack of basic cleanliness and hygiene and its poor and unexperienced customer service.

It was nice

We loved our stay at the Room mate. We had a couple issues with the room that were fixed immediately . They even gave us some complimentary drinks for the inconvenience. The view of the canal was stunning from our room. We really enjoyed staying here.

Super belle hotel. Le personnel est très sympatique. C'est beau d'être sur le bord de l'eau mais un peu loin du Centre.

Very good breakfast … great location and very clean ♥️

Tutto ottimo assistenza al desk, servizi e camera ampia ,

Friendly helpful staff and clean rooms

Easy to walk everywhere, clean, amazing shower, nice staff!

雙人房空間非常好，浴室也乾淨

Beautiful hotel, with wonderful rooms in a quiet location. Easy to walk down to the canals. The bar & lobby are gorgeous. The staff is friendly & go out of their way to make your stay enjoyable. Would highly recommend.

Hôtel très confortable, hors zone des canaux mais très accessible et 5 minutes a vélo du canal singel. Belle vue sur le port d’Amsterdam.

Det var en helt fantastisk oplevelse. Allerede fra check-in blev vi mødt af meget venligt personale, der tog godt imod os efter en lang rejsedag. Hotellet lå suverænt - særligt hvis man vil tage dagsture med tog. En stor anbefaling herfra

Clean, modern, spacious.

Convenient location in a quiet neighbourhood. Easy walk to the centre and train station