Swiss-Belsuites Pounamu Queenstown

It's expensive .

I will never come back to this hotel. I can't believe this bad hotel is 5 star. My biggest regret of this trip is that I paid so much money for this hotel. There is no room service at all. You have to go to the reception for everything yourself. I would not recommend it at all.

위치 숙소 모두 좋았어요! 아쉬운건 식세기가 고장나있었고 그것에 대한 사전 정보가 없었어요, 그것말고는 모두 좋았습니다.

It was amazing. Easy parking and room condition is very clean. I left my clothes but they kindly keep it and return back to me. Thank you so much.

Overall a nice stay, clean bathrooms and friendly staff, but I found several stains on my towel and on my bed. Also there were a lot of hair (of someone else) on the mattress. Other than that, its 15 minutes away from the city center by foot.

환상적인 호수전망 깨끗하고 쾌적한 실내환경 퀸즈타운 시내까지 충분히 걸어다닐수 있는 위치 충분한 주차시설 무료와이파이 거실에 벽난로도 감성적이고 냉난방 모두훌륭했습니다. 객실내부의 부엌시설까지 좋은여행이 될 수있는 최고의 숙소였습니다.

숙소 규모에 비해 리셉션 직원이 적어서 시간이 오래걸리고 24시간 오픈이 아니라 소통이 아쉬웠어요 편의시설과도 거리가 좀 있어서 다음에 간다면 조금 더 시내에 가까운 곳으로 갈 것 같아요

호수가 내려다 보이는 최고의 풍경...그리고 안락한 숙소 모든게 만족 스러웠습니다.

Good location and good service. Staff are very nice and gentle. However very small room.. Breakfast and parking.. every service are nice Thanks guys

가족과 함께 묶기에 최고였습니다. 투룸애서 묶었는데 방도 화장실도잘 분리되어있어서 사용하기 편리했습니다. 무엇보다 객실에서 보이는 호수뷰가 너무 멋있어서 가족들모두 좋아했어요~

정말 좋았습니다.

very nice place..strongly recommend to stay there.

It is new apartment, great and clean accommodation. The best thing during our visiting was spectacular view.

$10 parking pd. Room bit small but everything else was nice

扉からベッドまで距離がないため、隣人が出入りする際の騒音がきこえる。

We had a great stay in Queenstown, we had the best room available however the toilet was leaking keeping us awake at night, the dishwasher was broken and we booked the spa the arrived to go to the spa only to be told oh sorry it’s not available as it’s dirty, we planned our day around the spa they had our number and didn’t call us to let us know, so that was pretty poor for a higher end hotel

Great location and views. Room was large and well equiped.

I like that my room was warm, tidy and clean.The bed and shower was great. The staff are awesome and easy to talk to. Delicious breakfast. There was a lot of noise coming from outside our room from the room next to ours someone kept going in and out. we heard someone snort their snot from that room and it was loud. Pillows were to soft. We just arrived and staff member trying to get in with the key a couple of times to give our breakfast early for our whole stay instead of knocking. Someone parked on our paid parking space that i paid for on the second night and didnt move after that. Staff said there was a paper with password and user name on the desk twice and there wasnt.

Excellent suites with an amazing view and not too far of a walk into town.

Title: Great Location and Views, but Housekeeping Needs Improvement I read many reviews before booking and, after my stay, would rate the experience slightly above average. The location, views from the room, and in-room facilities were excellent. However, I recommend avoiding the cheapest studio room—it feels like part of a suite that’s been sectioned off, offers no outside view, and faces the hallway. I stayed in a suite, but the washing machine was shared with the adjoining studio. The room was clean, but furniture showed wear, and kitchenware, though looking clean, had burnt residue and needed rewashing. Staff were friendly and handled a cleaning issue politely, but housekeeping was the main concern. My first glass was cloudy, the frying pan and oven tray had heavy burnt residue, and one day I returned to find cabinet doors left open and the dish towel on the floor. During my nine-day stay, the floor was never vacuumed, so I did it myself. For a short stay without much cooking, this hotel is excellent for its views, facilities, and comfortable beds. For longer stays, be ready to do extra cleaning. If privacy matters, choose 130 Frankton over the main 100 Frankton building. The main building’s shades are see-through at night, while 130 Frankton offers much better privacy.