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Jhully e José são os funcionários que tive contato, são excelentes, prestativos e muito cordias. Minha maior preocupação era sentir cheiro de mofo e passar muito frio, não senti nenhum dos dois. Melhoraria muito no café que tivesse queijo, presunto e uma sanduicheira para preparar um misto quente ou queijo quente. Viajei sozinha com a minha filha e não me senti em nenhum momento insegura.

location is great in the historical center of Cusco, near the train stations which made it easy to access for early rides to Machu Picchu. 24hours front desk availability is useful. The front desk young man was very helpful with directions and questions. The hotel packed us a breakfast bag for our early train.

The staff were welcoming and helpful, even allowing us entry to our room earlier than check-in. The breakfast was simple but delicious and although the room was cold, there was lots of blankets and they had the option to rent a heater if required (5 USD). The room and bathroom was clean and the shower was strong and hot. The hotel was conveniently located, a short 10/15 mins walk to Plaza de Armas and easy to arrange pickup with external companies for day trips. Highly recommend!

Tivemos que mudar de hotel, infelizmente, porque não tinha água quente no chuveiro. Na verdade, depois de passado, acho mesmo que foi uma falha de comunicação de nosso atendente. O chamamos várias vezes pra resilver o problema e nada. Acho que ele esqueceu de lugar alguma coisa. Deveria nos ter avisado

The staff were great but I wish the restaurant had been open. The room was nice and the

スタッフ、部屋、食事は良いです。 マイナスポイントは、夜にホテル到着した時、真っ暗で、ホテル名も表示されておらず、鉄の門も閉まっていて、困りました

Very good location, and very cozy atmosphere. I would’ve liked if they had some sort of heating system, as Cusco can get quite cold…

The only downsides to my room were the squeaky wood flooring and poor sound insulation – I could easily hear people outside.

Our stay at this hotel was an absolute disaster. From the moment we arrived late at night (around 11 PM), it was clear that nothing matched what we had booked. The room we were given: • Was not the one we reserved, • Was dirty, with no towels provided, • Freezing cold, with heating charged at an extra $5 (!), • And the bathroom was in a dreadful, almost unusable condition. We immediately went to the front desk. The staff — to be fair, polite — admitted they didn’t have the room we had booked, and simply offered us the option to leave. At midnight, that is absolutely unacceptable. With no other option, we were forced to stay the night in completely unacceptable conditions. We checked out the next morning and booked another hotel — and the contrast was night and day: professional staff, clean rooms, excellent service. No regrets at all about leaving. To clarify: • Expedia refunded the first night due to the serious issues. • The hotel itself refunded the second night — which says a lot. The breakfast was a joke, with practically nothing to eat. The hotel is old, poorly maintained, dirty, and should not be accepting guests in this condition. ⸻ 🚫 Bottom line: avoid this place at all costs. I’ve stayed in many hotels, and this was by far one of the worst experiences I’ve ever had. The photos and online descriptions are misleading. Do yourself a favor and book elsewhere.

Good location, and they treated our group very nicely.

Clean comfortable room.

Very good hotel clean beautiful safe et personnel very nice and helpful

I didn’t know what to expect, but I was amazed how nice and rustic this hotel was. The staff is very nice and will go out of their ways to understand us and our pour Spanish. I recommend strongly if you want to be close to everything and don’t want to pay to much. The only downside is it’s noisy outside at night because of the traffic, but I really didn’t mind. I will book again if I come back to Cuzco.

Good location Pleasant and helpful staff Room was a bit chilly and an internal room is a bit loud but nothing uncomfortable Lots of hot water Reasonable breakfast

A friendly, well located, modest but more than adequate place from which to explore Cusco. Breakfast included unlimited fresh fruit, cooked to order eggs and breads, this had the feeling of a traditional home. Excellent value.

Ótima estadia, precisamos sair antes do café da manhã e nos foi oferecido um lanche para levar. Localização sossegada e perto de tudo.

I had a great stay, the location is great and the employees are so friendly.

我住六人多床間，剛好那幾天都只有我一個人睡，空間感好夠，我住了四晚，可惜的是我的床舖沒有被收拾過，房內的垃圾也沒有清潔過，那卷廁紙剛剛好在第四天用完。 番梘洗頭水除了第一天外，也沒有給我更多，毛巾也沒有換過，所以感覺酒店10分環保。

位置很好，位於歷史中心同巴士火車站中間，步行10分鐘左右距離而已 早餐到場現煮簡單，另外提供水果熱茶咖啡yogurt 酒店提供洗衣服務p$8 1kg,很方便很好 酒店步行1分鐘已經有多間餐廳選擇，方便 如果多床間每床可以加塊布增加私隱度會更加好。

It’s in a great spot to be able to walk to the Plaza de Armas and other places.