윈덤 코스타 델 솔 쿠스코

This was the worst hotel experience I have ever had. The room was located right next to a public walkway, and constant noise from people passing by and car alarms made it extremely difficult to sleep. The facilities were old and poorly maintained. On top of that, the hotel demanded payment for cookies that we neither ate nor even saw. This clearly indicates poor housekeeping, yet the responsibility was unfairly placed on us as guests. What made the situation even worse was that I was forced to write a statement saying that I did not eat the cookies, and three staff members stood there to sign it. It was an incredibly humiliating and degrading experience. I cannot understand how a hotel would treat a guest this way over something as trivial as cookies. Throughout the entire interaction, the staff were unfriendly and did not even attempt to be polite or courteous. I would not recommend this hotel to anyone

직원분들이 아주 친절하시고 새벽4:30분부터 조식이 가능하고 맛도 우수함. 공항가는 택시도 예약을 해주시는데 20솔로 아주 저렴함.

숙소 픽업 과정부터 체크인/아웃까지의 편리함. 맛있는 조식. 모두 맘에 들었습니다. 다음에 와도 여길 선택하겠습니다.

정말 편안하게 묵고 갑니다.

Quarto amplo e limpo. Somente um ponto: O chuveiro era aqueles dentro da banheira e como meu marido é muito alto, ele batia a cabeça no chuveiro o que não foi muito confortável. Café da manhã gostoso, atendimento impecável, hotel lindo e bem localizado.

Excellent hotel. Highly recommend.

Clean room. Breakfast buffet was great. Walking distance to Plaza de Armas.

We had a great stay here as a family (older kids) for a few days. Location is obviously ideal and the courtyard is really nice to relax during the day or pre dinner drinks. The conversion from convent is done well so real historical charm to the property. Staff were all helpful, especially on the door helping with bags in and out of excursion buses and taxis. Breakfast is top notch- extensive selection and open long hours. The restaurant was also good quality for a meal when we didn’t feel like going out to city centre. It’s not the cheapest hotel in Cusco but I’d say it was worth the prices - we stayed after the Inca trail so felt worth it for well deserved relaxing days.

Personnel étaient très attentif à nos besoins.

The rooms were comfortable and the property was beautiful. At night, though, the noise of the city made it really hard to sleep. There were parties and fireworks at 3 and 4 am.

Clean room, shops nearby, breakfast

Great location. Very helpful staff.

Overall, I had a very enjoyable stay at this hotel. The room was clean, comfortable, and well maintained, making it easy to relax after a long day. The staff was friendly, welcoming, and always willing to help when needed. The location was convenient, and the overall atmosphere was pleasant and inviting. I would definitely recommend this hotel to others looking for a comfortable and reliable place to stay, and I would be happy to return in the future.

N/A

数カ月の南米旅行の途中で誕生日を迎えたので、誕生日ケーキは期待していなかったのに、スタッフの人がチェックインの時に誕生日だと気づいてくれて、部屋にケーキを持ってきてくれた。本当にうれしかった！！ またホテルの部屋や朝食やウェルカムドリンク自体もとても満足でした。特に中庭が可愛くてのんびりするのに最適です。

We had a very enjoyable stay at Costa del Sol Wyndham Cusco. The hotel is beautiful, the colonial architecture gives it a unique charm, and the location is excellent for exploring the historic center. The rooms were spacious, clean, and very comfortable. After staying at another hotel in Cusco, we especially appreciated the larger room, comfortable bed, and overall level of comfort. The staff was also exceptional—everyone we interacted with was friendly, professional, and attentive. Breakfast was one of the highlights of our stay. There was a great variety of fresh options, and the quality of the food was excellent. The restaurant staff was attentive and kept everything well stocked. The only reason I'm not giving five stars is that there was a noticeable odor coming from the bathroom throughout our stay. It smelled like there may have been an issue with the sewage or drainage system. While it didn't ruin our trip, it was noticeable enough to affect the overall comfort of the room. Aside from that one issue, I would absolutely recommend this hotel and would stay here again. The comfort, service, breakfast, and location made it an excellent choice for our time in Cusco.

Excellent 4-star plus hotel with VIP check-in. Grateful for 1 hour late checkout. Breakfast buffet wasn't anything special. A few annex rooms are acessed oddly through the restaurant, but staff show you the way. I would skip any overpriced massage services. There are a hundred alternatives within a few blocks. Same with laundry services, unless you have money to burn.

The staff was 10/10 and is located in the perfect location. Breakfast was very good as well.

The bathrooms smelled all the time even when you didn’t use them. Something was off, we had 2 rooms and same issue in both. One of those stays where you are glad it was over.

This hotel was the best hotel that we stayed at while visiting Peru. The staff was great. The food at the restaurants was amazing and the fact that they actually had hot water!!! most hotels say they do but they don’t.