MAKATI by IHG, an IHG 호텔

청결은 수준이상 입니다~~ 다만 로비가 너무 시끄러워서 ~~

위치가 매우 좋습니다. 호텔직원들 모두 매우 친절하며 항상 도와줄 준비가 되어있습니다. 더운 곳이어서 그런지 에어컨의 온도를 22도 이상으로 맞추면 조금 꿉꿉한 냄새가 납니다. 그것 이외의 사항은 매우 좋으며 옆의 쇼핑몰과 연결되어있어 식사나 기타 다른 활동을 하기도 좋습니다. 5층에서 흡연 가능한 곳이 있으며, 아침식사도 어느정도 괜찮습니다.

시설도 좋고 인근에 구경거리도 많고 좋았습니다.

좋았음

신도시 중심에 있고 쇼핑몰과 연결되어 있어 아주 편리합니다. 직원들도 친절하고 방도 훌륭합니다. 새로 개통된 스카이웨이로 공항까지 30분도 안 걸립니다. 하나 흠이라면 등급에 어울리지 않는 조식입니다. 빵 말고는 그닥 먹을것 없습니다.

Great service!

staff were amazing

Courteous staff. Clean room

Plats perfekt. Nära till shopping mall.

I ett shoppingcenter

Staff were very polite and efficient of almost everything asked

H

Accessibility to everything with our personal needs

2nd time staying at the property, and become my favorite hotel to stay in Makati. I feel comfortable and safe, and all of the staffs are amazing and friendly. Also, the hotel is very clean and bed is very comfortable.

Location was great; adjacent to Glorietta Mall. Hotel room was renovated so it was clean and comfortable. Wi-Fi works great. Chose Club Level access, but nothing special: food, beverage selection mediocre and service average. I normally stay at New World, where the Club Lounge is way better: food and beverage selection and service! Room Service at Holiday Inn was pretty good, however was disappointed when told “bulalo” (beef shank soup) was unavailable for second half of my stay (had it first 3 days and it was exceptional)! Had breakfast once at Club Lounge but opted for main restaurant on lobby level: way better choices. Service was okay, could be better if wait staff more attentive and visible. They need to move around and check on guests often! There’s so many of them and they just stand around. But that is indicative of poor training and possibly management! I actually mentioned this when asked to complete survey. Was also dumbfounded when ube cheesecake was unavailable, though touted as their “signature” dessert! If so, make sure it’s ALWAYS available! Funny thing is that night, a smaller version of it was available at Club Lounge (wth)? Housekeepers do good job and work really hard! In general, had a nice one-week stay, but more than likely, will return to New World, although rooms there are in need of an upgrade / remodeling! Perhaps with new ownership, that will happen. Holiday Inn Makati is not a bad choice, but there’s definitely things they need to work on!

Thoroughly enjoyed this hotel. Very efficient and extremely friendly staff. Location was excellent for short walks to sites and restaurants.

The staff were amazing. Front desk Poul went over and beyond when we were charged over the said room rate price for breakfast. Gen, Christian (at the lobby bar), and Ulysses always made us feel welcomed and special. Thank you all for a wonderful stay. We will definitely be back.

Friendly staff! We feel at home. Excellent customer service!

Staff are courteous and helpful

Its all good