Holiday Inn & Suites MAKATI by IHG

I was expecting a great morning coffee. Instead I got a 7-11 style Cappuccino.

Breakfast was definitely not worth the 1500 pesos or approximately $26 dollars..The coffee served from the automatic coffee machines are the same ones at 7 eleven.,What happened to the quality?

Yes

It was ok

Perfection throughout..!

One of the most convenient places in Makati. The hotel is great and newly renovated. Ultra clean and staff is super friendly. I highly recommend this place.

Very comfortable & relaxing stay with friendly, welcoming & helpful employees. Discounts with IHG membership. Variety of food in buffet. Will definitely stay here again & recommend Holiday Inn ❤️

6th time staying at the property. Love the great customer service from everyone, and always feel very safe. My 2nd home whenever I stay in Manila.

Front desk staff are so friendly

The breakfast was delicious, with many Filipino and western options. The rooms were spacious, modern and clean. The staff has very friendly and professional. We loved that the hotel was connected to Glorietta mall with great dining options and shopping.

The place was convenient lol located next to the mall. Clean and friendly staff. Would definitely stay again.

This hotel is at a superbly convenient location. As soon as you get out of the hotel, the Glorietta Mall entrance is about ten or twelve feet to your right. The breakfast buffet at this hotel is satisfactory, and the price for it is quite reasonable. The staff members at the breakfast buffet, the concierge, the reception area, front desk, transportation desk are all very polite, helpful, and professional. I highly recommend this hotel, and would definitely try to stay there again on my next vacation from the U.S.

The room is really spacious and clean. The staff are so friendly, welcoming and accommodating. It is also just right beside ayala malls/SM so it’s very convenient. The place was quiet and safe. The bfast are really good too. Will definitely stay here again next time were back in Makati.

Insufficient training to staff especially young staff

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We were here for a month and thoroughly enjoyed our stay. While the property was beautiful, the room furnished in lovely fashion, and entirely comfortable, and with all the food options in the hotel and the variety of restaurants and commercial outlets within easy reach of doors.... .... still, what stood out was the staff. Always kind, always cheerful, always friendly, always helpful. Everyone was our best friend at first sight, it seemed like. We could not have had a more welcoming and solicitous crew, from the front desks to the shops, to the concierge, to housekeeping, to everyone in a uniform who greeted us with a grin and hand on their heart. We were sorry to leave. We loved our stay.

This hotel is superb - very close to shopping and great restaurants. Every staff member is attentive, friendly and effective. The hotel is very nice and clean.

Nice hotel, great location

Holiday Inn Makati is an excellent place to be because of its location. Easy access to airport, great shopping, food and wonderful service. The staff are respectful, cordial and truly delightful

Everything is great! Location, Room, food and especially the staffs! Thank you guys! Will be back again.