Holiday Inn & Suites MAKATI by IHG, an IHG Hotel

The staff was super friendly!

VERY GOO, VERY GOO, VERY GOO, VERY GOO, VERY GOO, VERY GOO,

酒店游泳池居然晚上8点就关闭！住了很多的酒店，8点就关闭泳池的现象实在罕见，对于商务住客，很失望！！

This hotel is located to the centre of city and closed to the shopping mall. Highly recommended.

Everything was good. The location was excellent as it was located with all kinds of shopping malls. Very convenient to reach there from the airport. The price was comparatively cheap within that area. Only improvement area includes the lift movement was quite slow while there were many users.

The hotel is just right next to a shopping mall. Location is good

近離機場唔太遠，20-30分鐘車程。鄰近有幾個shopping mall，餐廳選擇多。 不過酒店就有D舊，整體上無咩特別。

The breakfast was delicious, with many Filipino and western options. The rooms were spacious, modern and clean. The staff has very friendly and professional. We loved that the hotel was connected to Glorietta mall with great dining options and shopping.

The place was convenient lol located next to the mall. Clean and friendly staff. Would definitely stay again.

This hotel is at a superbly convenient location. As soon as you get out of the hotel, the Glorietta Mall entrance is about ten or twelve feet to your right. The breakfast buffet at this hotel is satisfactory, and the price for it is quite reasonable. The staff members at the breakfast buffet, the concierge, the reception area, front desk, transportation desk are all very polite, helpful, and professional. I highly recommend this hotel, and would definitely try to stay there again on my next vacation from the U.S.

The room is really spacious and clean. The staff are so friendly, welcoming and accommodating. It is also just right beside ayala malls/SM so it’s very convenient. The place was quiet and safe. The bfast are really good too. Will definitely stay here again next time were back in Makati.

작은 호텔이지만 주변 쇼핑몰이나 이동이 편해서 좋았음

Insufficient training to staff especially young staff

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We were here for a month and thoroughly enjoyed our stay. While the property was beautiful, the room furnished in lovely fashion, and entirely comfortable, and with all the food options in the hotel and the variety of restaurants and commercial outlets within easy reach of doors.... .... still, what stood out was the staff. Always kind, always cheerful, always friendly, always helpful. Everyone was our best friend at first sight, it seemed like. We could not have had a more welcoming and solicitous crew, from the front desks to the shops, to the concierge, to housekeeping, to everyone in a uniform who greeted us with a grin and hand on their heart. We were sorry to leave. We loved our stay.

This hotel is superb - very close to shopping and great restaurants. Every staff member is attentive, friendly and effective. The hotel is very nice and clean.

Nice hotel, great location

Holiday Inn Makati is an excellent place to be because of its location. Easy access to airport, great shopping, food and wonderful service. The staff are respectful, cordial and truly delightful

Everything is great! Location, Room, food and especially the staffs! Thank you guys! Will be back again.

The room was spotless and the staff all amazing. Great selection of food and drinks. Location superb. Gen, Joana, Hermie and Hann excellent service. Thank you.