라군 호텔

나름괜찮은 호텔. 위치도 좋음. 해바라기 샤워기가 있는데 일반 줄달린 샤워기가 없어서 머리만 감기가 불편함. 샤워해야 머리감을 수 있는구조

아주 좋았습니다

서비스가 정말 최악이었어요. 몇개월 전에 예약을 하고 갔고 체크인 당일 낮 12시쯤 도착하였습니다. 그럼에도 오버부킹이라 방이 없으니 다른 방을 안내해주겠다고 했습니다. 원했던 방도 아니고 복층 구조로 별로 마음에 들지 않아 원래 예약한 방을 구해달라고 했더니 알겠다며 2-3시간 있다가 다시 오라고 했습니다. 밖에서 놀다가 오후 4시쯤 다시 갔더니 1층 체크인 데스크 뒷편 101호 방을 안내하더군요. 이미 여러 블로그에서 악명 높았던(?) 101호 후기들을 보았고 역시나 들어가니 빛도 들어오지 않고 하수구 냄새가 진동을 하였습니다. 여기에 3일을 투숙하긴 싫어서 101호에 대한 다른 블로그 글들을 보여주며 방을 바꿔달라고 말했습니다. 처음에는 아까 봤던 복층방만 가능하다고 했다가 1분만에 그방도 방금 예약이 들어와서 없으니 그냥 그방에 머물라는 안내를 받았습니다. 노란옷을 입고 있던 데스크 직원 2명은 아무런 조치를 취해주지 않았고 계속 기다리라는 말만 반복했습니다. 그러더니 지하실에서 문제가 있어 냄새가 올라오는 것 같다고 말하며 청소 직원을 보냈는데, 방향제 스프레이를 하나 가져와서 뿌려주고는 나가더군요. 저희는 짐도 풀지 않고 계속 기다리고 있는데 아무런 대응을 해주지 않고 무려 2시간이 흘렀고, 너무 화가 나서 매니저를 불렀습니다. 매니저에게 상황을 설명했고 결국 그 옆 100호인가에서 하루를 자고 다음날 방을 바꿔주겠다는 안내를 받아 방을 옮겼습니다. 다음날 결국 원래 예약했던 타입의 방으로 옮겨서 이틀을 투숙했지만 세면대가 막혀 물이 내려가지 않고 역시나 하수구 냄새가 심하게 역류했습니다. 조식도 부실했고 서비스(체크인데스크)는 정말 최악, 위치도 애매하여 트라이시클을 항상 타고 타운으로 나갔습니다. 엘니도에 깨끗한 호텔이 적지만 수영장 사진만 보고 예약을 했다가 오버부킹에 당해 첫날을 완전 망쳐버린 기대 이하의 호텔이었습니다.

처음으로 가본 필리핀여행이라 잘 몰라서 문의도 많이했는데 웃으면서 친절하게 알려주어서 너무 기억에 남는 여행이였습니다 수영장도 매우 쾌적하고 마지막 가는날 조식시간보다 삼십분일찍 조식을 먹을수있게 오픈해주어서 최고의 서비스를 받은 기분이였습니다.

Estuvimos 3 noches, el hotel aceptable, por el precio esperábamos más. Pros 1. La recepción muy bonita 2. Alejado del ruido del pueblo, positivo que no hay mucho ruido Cons 1. El desayuno no era buffet, a la carta y bastante malo. 2. Es increíble pero la habitación no tenía lugar donde colgar las toallas, ni de mano ni de cuerpo. 3. El pueblo en general es muy feo, la zona no es agradable, pero no sientes inseguridad. 4. Habitación pequeña y baño pequeño, aceptable para max 3 noches.

Lagun hotel has violated environmental law by discharging its waste water which has caused the city to post a notice at their entry way (see picture.) Additionally, the hotel has also allegedly repetitively violated local privacy laws by publishing the full name of every single guest (including minors) in huge writing on a screen in the lobby. When asked to have our names removed we were laughed at. As a mom traveling with a nine year old I prefer not to have our names known to every single person that enters the hotel! They forgot to replace our towels THREE TIMES and when we called or saw an employee to ask we were told to wait 40-45 minutes. This was always when we returned to the room from a tour where we were swimming and being in the sun all day we just want to take a shower instead of hanging out in the room with sand still on us while waiting for towels. The coffee was basically like water (there is an excellent coffee shop about a 4 minutes walk away) and breakfast overall was not the best. The music at the pool is too loud to actually enjoy it. Everyone at the pool asked for the music to be lowered but the employee ignored every single guest. The room smelled moldy and I suspect that the wallpaper is there to hide whatever is behind. The common area (lobby, elevator, hallway, pool) were not the cleanest. We left our room after they mopped the hallway and it smelled really bad like they reuse the water over and over again.

MUSIC PLAYED TOO LOUD.

Great stay, friendly staff, breakfast buffet was good, a bit predictable having the same thing basically every morning. The only complaint would be the shower was a bit moldy and there was nowhere to hang your towels. Also the shower is basically visible to entire room if and no separate place to change, so if you are sharing a room with someone you don’t want to be unclothed in front of it makes it inconvenient. Otherwise a great place.

The free breakfast buffet was amazing every day we stayed here. All the staff were very friendly and accommodating! Definitely one of the nicest hotels you could stay at in El Nido!

2nd time I stayed here and both for the infinity pool and views. Excellent service by staff as always. Always clean and love the breakfast buffet.

The staff in the restaurant, front desk and bar and everyone try their best to make your stay feel comfortable. The location it's 10 min walk from El Nido center where the action is happening. Hotel is good the ac and wifi needs improvement. The breakfast was delicious, included with your stay and you have selection of food. I recommend to take at least El Nido C tour.

Ein gutes, sauberes und modernes Hotel mit freundlichem und sympathischem Personal. 10 Minuten zu Fuß zum Hafen und zur Hauptpromenade der Stadt.

Super séjour ! Équipe aux petits soins. Pleins de petites attentions. Bravo

It’s dependable locations and convenient.

The hotel and the room itself are

We had trouble since we checked in at the Hotel. Room was dirty and stinky, we requested to change duvet, towels and pillowcases. Very disappointing. Also tv wasn’t working at all, they couldn’t fix it during our stay. Bathroom uncomfortable and shady. The only good thing was the pool at the top floor with a nice view.

Great views from the pool. Wonderful and friendly staff. The property presents beautifully but our rooms furniture was a little aged. Beds were comfy, A/C worked. There was a type of very small fridge style thing but it was barely keeping anything cold. Shower and toilet are separate which makes the shower a little smaller. The breakfast had a nice variety.

The excellent location, the views, cleanliness, very polite staff.

The property is very nice, and the staff are friendly and responsive—they were able to address all my requests promptly. The rooms and restrooms are decent and well-maintained. The only minor drawback was the internet connectivity. Guests are required to request a voucher for access, which can be a bit of a hassle. Additionally, the internet vouchers are limited, so it’s not truly free Wi-Fi for everyone. The TV service also relies on the internet, so it often doesn’t work unless you have an active voucher. Despite these inconveniences, I’m giving the hotel 4 stars mainly because of the excellent customer service

Excellent all around! Breakfast was delish. Was able to use the shower even after we checked out and after our tour! Staff are the best.