코스타 바이아 오텔 파세오 카리베

Hard for parking

Need renovation now. Poor staff and facilities

For the price this is a good option. Spacious, clean rooms, located near Old San Juan. The staff was friendly and accommodating. Our only complaint, like other reviewers, is the parking. They don’t really tell you how to get to the parking deck and it’s quite a walk if you’re dragging around luggage. I had to specially ask how to get to the hotel parking before the staff told me. PLEASE NOTE: the parking deck next to Costa Bahia IS NOT their parking deck. It belongs to another hotel and if you park there, you’ll have to pay for the parking. The parking entrance for Costa Bahia is named Paseo Caribe parking deck. The hotel will validate your parking for there. We will definitely opt for this hotel when we visit San Juan next time. If you only plan to sleep in the rooms, and don’t expect a lot of luxury, this is the place.

Muy cerca de playa escambron y el viejo San Juan. El servicio de Uber muy rápido y accesible.

My room smelled like mildew and they didn’t have one to switch me also there was mildew in bathroom shower. If they clean hood and maybe upgrade a little it would have been 5 stars..

I stayed in the presidential suite, was Not properly cleaned. Dusty

Parking is too far and complicated. The breakfast was limited but tasty and fresh. The property need maintenance and a paint job.

I decided to book this hotel because of the ocean view and affordability. However, while the ocean view was beautiful, the condition of the room was mediocre. The bathroom had a tub and a shower. The tub was leaking and the shower had mold, and did not offer hot water. The room was humid because the thermostat did not allow the temperature to go any lower than 72 degrees. The bed only had two pillows and a throw blanket, with no comforter or additional blanket. There was no room service during my 3-night stay. The parking situation was chaotic. The parking garage was about 1.5 miles away, making it inconvenient if you forgot anything in the car. The front desk provided a key card to access the parking garage, but it was unclear if the key card was activated. I got stuck in the exit lane trying to leave because the key card they provided me was inactive. There was no parking attendant, so I called the front desk for help. They said someone was coming, but after waiting for an hour, no one arrived. I eventually left my car and went back to the hotel, where the front desk claimed they couldn't leave and had lied about sending someone to help. After almost two hours and three different key cards, I was finally able to leave the parking lot. There was very limited staff and no one seemed to know much. You get what you pay for. You will need to Uber everywhere except for the beach, which is a 3-minute walk away.

It was a great place to stay the staff was friendly and they had security at main door I loved that it created a since of safety I would definitely stay there again the only thing I didn’t like is that I had a rental car and to park at the hotel I had to keep paying every time I left but other than that I would definitely recommend my friends and family

Great price, decent location, but so disappointed in the condition of this hotel. And the service. It was very moldy, rusted, and just kind of gross feeling. Our bedding consisted of just a bottom sheet and a top. No wash cloths. And room service did not come back the following days. I wouldn’t even put water in our fridge it was that gross. Staff was also very rude and unhelpful. They were also never at the desk.

I loved the ocean and city views. When I asked for a room refresh, they came right over. However, they did not come when I asked for towels. There was a dead waterbug in my first room and they tried to get me to stay in a room with a defective smoke detector. They did move me when I pressed and they were informative. Parking was a challenge and a waffle iron or a little bit of hot breakfast would've really elevated the experience.

Estaba sucio el cuarto, los alrededores descuidados el baño con hongos y el tv no funcionaba. Me dejaron todo el dia sin la tv no fue hasta el próximo dia que lo cambiaron y no me acreditaron Nada Pésimo servicio

Best place to stay in the Condado

Das Hotel lag sehr günstig für uns in der Nähe des Kreuzfahrtterminals. Ein kleiner Park mit Strand in der Nähe war sehr schön.

We booked 3 nights at this hotel, excited for our first trip to Puerto Rico. The woman on staff was very unpleasant, I asked her multiple times on multiple days for towels and she never brought them. I asked for blankets and she said she will try to find some. I called the front desk multiple times on multiple days to clean our room, I even walked down to the front desk to ask for our room to be cleaned and for 3 nights we didn’t have it cleaned once, ever. The only staff that were friendly and helpful was the security staff. I will never stay here again and don’t recommend it to anybody. Terrible service and rude staff, especially the woman at the front desk.

Nice

This place is so nasty

Excelente lugar, céntrico, cercano al aeropuerto, Personal muy amable

NECESITA RESTAURACION HABITACIONES Y PASILLOS, AREA DESAYUNO

Nice