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Just the food could be a bit better, as it was before and it's now much more expensive

From check in to check out, the staff couldn’t have done more for me. Granted I have now stayed a number of times at the hotel but I always receive a super warm welcome at reception, and whether it’s Kaylin or Julie at Millie’s or Faith at the spa, the guys always do their best to make me feel welcome and ensure I’m being taken care of to the maximum

Planned as stopover in Doha on route to SE Asia. Cancelled the booking well over a month beforehand due to the war in the Middle East - we were rerouted to Kuala Lumpa to avoid the conflict but hotel refused to refund the cost despite government advice not to travel to the region and plenty of notice. Not really the action of a 5 start hotel. All other bookings we made for this trip were incredibly accommodating.

Amazing place to stay. Nothing could have been better

Very helpful service. Wonderful

The Ned, is literally one of those hotels that you wish you had a branch in every country you go to. Ambience immaculate, staff attentive, every minor detail from welcome to farewell is honed to perfection. Situated in a somewhat facade of brutalist architecture, you are surrounded by lush greenery. From the stunning half Olympic sized pool, to the well equipped gym, the many array of restaurants to choose from. The Ned is a supreme choice for any holiday need.

All staff couldn’t have been more helpful, from assisting with the birthday setup in the room to the spa staff who noticed it was my partner’s birthday and gave her a little treat; it meant a lot to us both that the small details were noticed and we couldn’t have been more grateful

Great

Stellar stay. Friendly and attentive staff, numerous food outlets, and a perfect room (got an upgrade)!. And, not mentioning the gorgeous pool would be a crime.

High prices in F&B in the restaurants

The rooms were so spacious and the hotel was beautiful, and the staff were super attentive and amazing. I can’t wait to come back to stay again!!! It was only a 15 minute drive from the airport too which was super convenient. My only comment was there isn’t many casual/affordable in house dining options.

Exceptional from start to finish.

Great place

As always amazing international team, reciption, room services, sales and all

Amazing

Stunning property with a beautiful room! Will definitely return!

N/a

Great place

Very accommodating & great service

The website stated "free shuttle bus" and gave instructions to download (see screenshot of the downloaded PDF document). This was carried out and having waited at the Metro Station South Exit it soon became apparent that there is no shuttle bus service. So I trekked across the park over 20 minutes to the hotel. At entry, a staff member guided me to the car park! Okay, then I was bought back the same way I came and finally got to check-in. The room attention to detail is astounding. An old Qatari Ministry building has been revamped into a 70s paradise. The sea facing rooms can be noisy with traffic as they face a busy main road, however, the stunning views more than make for it. I called guest services for some milk (we Brits like milk with tea). A simple request, yet 30QAR per small jug for tea was quoted. I queried this and the tone/mannerism from the operator was rude and condescending. Totally unacceptable. The gym really is superb. The spa is acceptable. Not the best massage (very little oil was used - still charged me though!). I feel if the little issues like certain staff temperament/manners and the planning issues were dealt with properly (don't just say it, do it!), this hotel really could be a true 5* experience. Unfortunately, poor planning and being spoken to with such disregard brings stars down to 3.