Mövenpick 알 코바르

편히 쉬다갑니다

Good location, friendly staff

Excellent staff

Great place to stay

Great room and staff

As above

Perfect in everything

Reception staff are very helpful,, The hotel is a very well maintained the rooms are great & the location is perfect.

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Very good

Very good!

The first night I was there, there was a bedbug in my bed. I went to the front desk immediately and asked if I could have my room changed and explained to them the situation and showed them the picture. It was nearly 10 pm and the front desk man came to my room, and I asked him to wait because I had taken some of my clothing off, and it was on the desk and the man comes in and sees my undergarments, which is very unacceptable in Saudi Arabia. I asked him three times to leave until I invite him into the room, and he finally leaves. I collect my suitcase, and then he starts pulling the sheets back, shaking them. I asked him to wait until I remove my items and myself from the room because I don’t want bugs on me. The hotel put me in another room on another floor. I was going to check out the next day because I was staying for four nights, but the general manager told me that he would take care of the charges so I stayed. When I arrived home, I noticed I was charged for all four nights and when I contacted the hotel, they said they would only reimburse me for one night. There is no way I would pay to stay in a hotel with bedbugs, and the only reason I stayed on a different floor was because the general manager told me he would cover the charges. I will never stay in this hotel again, and if they think that literally having a bedbug crawl across the bed whilst you’re in it is satisfied by reimbursement of one night charge that is outrageous and incredibly disrespectful.

Nice location and friendly staff

العاملون في الفندق على قدر عال من المنهية ‏والاحترام

Very difficult to find parking

Liked the room, but didn’t like the elevator has a smoking smell,

Very nice place to stay I will repeat this expert visit next time

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Excellent location but that is about it. The hotel itself is quite outdated and tired looking. It needs a proper renovation. Additionally service was not a 5* service, not even a 4* service. Unfortunately it seems like Movenpick's standard has significantly gone down.

Excellent hotel