아레날 스위트 그랜 비아

굉장히 위치가 좋고 아파트에 티비가 두 개나 있는 등 사설도 좋습니다

숙박 자체는 너무 좋았어요. 건물은 오래되었지만 위치도 좋고 리모델링해서 모두가 새것이었고 서비스도 훌륭했어요. 다만 문제는 호텔스 닷컴에서 제공한 숙박 이름과 주소였어요. 저희 가족이 묵고나서 숙소관리자에게 요청해서 전해진 것인지는 모르겠으나 아파트 이름과 주소가 엉뚱한 곳으로 되어 있어서 어린 아이 둘에 캐리어 몇개까지 5분 정도이긴 했지만 적지않은 고생을 했습니다. 며칠전 저희가 체크인할때까지는 arenal suite라는 이름으로 솔광장 근처로 있던 숙소가 이젠 까야오 광장 근처의 리모델링 아파트로 잘 수정되어있네요. 호텔스닷컴만 쭉 사용하는 실버회원인 저로서는 이번 경험은 비교적 타사이트보다 정확한 정보를 제공해주어 신뢰하던 저를 폭발하기 직전까지 만들더군요. 하지만 그곳 관리자가 엉뚱한 장소에 있는 저희를 위해 마중나와주고 짐도 함께 날라다주어 화가 좀 누그러졌네요. 정보처리에 좀더 정확성을 제공해주시길 기대합니다. 그런데 저희 가족의 수고는 누가 보상해 주나요? !! ㅎㅎ

아파트먼트 주소가 완전 잘못 되어있네요.구글맵 나온대로 오다가는 낭패를 보네요~~주소는 번지수가 맞지만, 구글맵에는 솔광장 한복판이 나와서 엄청 헤맸네요.다행히 주인이 통화 후 솔광장까지 직접 나와주셔서 너무 감사했습니다.호텔스닷컴측 맵 경로 변경시켜주세요

Property is located a an amazing area. Centrally located to lots of must see places. Family friendly too.

Property is in a quiet alley but a short walk and it’s Gran Via! I can see Gran Via from the balcony. We love the location, can walk to shops, restaurants, Plaza Mayor and other city landmarks. There is also a bus stop and a metro station close by. The apartment was spacious. It’s a 1 bedroom but have 2 baths! Air conditioning was excellent too, there was a heat wave the week we were in Madrid and we were glad the property’s AC didn’t disappoint. Check in was seamless. Few days before we arrived the property manager communicated and sent us a link for check in via WhatsApp. He was also so kind to show us how things work in the apartment, like how to operate the washer/dryer, AC, the kitchen and some important rules about our stay in the apartment. I highly recommend this property when in Madrid.

Outstanding property. Contacting the host was easy via whatsapp. The host was reachable a month before our arrival date and also while we were there. They also provided an after hours number for urgent matters although we did not need to use it. There was an issue with the Spanish online payment portal when I tried to pay for the booking with my usa-based credit card. The transaction would not go through. I contacted the host and was told "no problem, you can pay upon arrival" - making the payment was easy upon checkin. Checking in was so easy. We told the host our expected arrival time and a staff member was already there waiting for us. We were a family of 5 and there was plenty of space and two separate bedrooms so plenty of privacy. The kitchen was well furnished, with a nice big fridge (for European standards). An instant coffee machine was provided with both regular and decaf. There is a combo washer and dryer that worked very well. We also used the clothing rack to dry big items like jeans. Simply put the rack on the balcony and things dry very well. The location is steps away from gran via so the neighborhood is busy day and night. If you are looking for quiet then consider another property. We did not mind the noise because we were steps away from the bus stops, the metro, and the amazing nightlife of Madrid. Everything you need is close to the property, a pharmacy, supermarket (Dia), bars, cafe's, and shopping, 24 mini market right across the street.

After some hiccups with communication on checking in the service was excellent being met at the property by a very helpful lady who was able to explain appliances and offered extra assistance. Location ideal for exploration Madrid and even able to seek luggage repair within walking distance! Hosts and others approached for help were very kind and helpful.

The location was great for access to Gran Via and the rest of Central Madrid. The apartment was very clean.

Excellent location. Lovely spacious apartment. Our receptionist went above and beyond to make sure we found our way to the property. Communication was perfect!

Great location. Close to everything. Walked everywhere. The place was super cute and very clean. Would definitely rent there again.

The apartment was spotless. It was very spacious for our family of 4 (2 adults and 2 children - we got the two bedroom two bath). The washer and dryer combo was definitely a plus. The location was great and close to everything. Our bedrooms faced the interior terrace, so it was very quiet at night. I just wish there was more storage place - dresser or extra closet - to be able to unpack completely. Our host, Christian was wonderful. We would definitely stay here again!

Todo es excelente, súper limpio, súper atención, súper ubicación, el departamento es increíblemente cómodo, ha sido mi lugar favorito.

Great location. Apartment was neat and well kept. Cristian was extremely helpful. I appreciate his prompt communication via whats app.

We had a wonderful stay at Arenal Apartments. This was our second time and we will definitely be back! Excellent location just off Gran Via with lots of shops and restaurants nearby including a 24hr carrefour which is handy. The hosts were amazing, accommodating an early check in and storing luggage for us when checking out so we could continue enjoying Madrid. The apartment is clean, spacious and modern with all the amenities you need for a great stay. Very comfortable beds too! In short, I’d highly recommend.

The apartments were lovely and clean. They have everything you need for a comfortable stay.

Second room is very small. It has no closet nor windows. Location is good but very busy.

Great location, clean and nice amenities. Only that it was a little bit hard to find if visited the first time.

Excelente ubicación y el departamento muy lindo, limpio y de buen gusto

Arrivée très tardive mais avec de bonnes explications (vidéos), accès à mon appartement très facile. Très bonbe communication.

Todo muy bien personal muy amable