전체 평가 및 리뷰 Arenal Suites Gran Vía

굉장히 위치가 좋고 아파트에 티비가 두 개나 있는 등 사설도 좋습니다

숙박 자체는 너무 좋았어요. 건물은 오래되었지만 위치도 좋고 리모델링해서 모두가 새것이었고 서비스도 훌륭했어요. 다만 문제는 호텔스 닷컴에서 제공한 숙박 이름과 주소였어요. 저희 가족이 묵고나서 숙소관리자에게 요청해서 전해진 것인지는 모르겠으나 아파트 이름과 주소가 엉뚱한 곳으로 되어 있어서 어린 아이 둘에 캐리어 몇개까지 5분 정도이긴 했지만 적지않은 고생을 했습니다. 며칠전 저희가 체크인할때까지는 arenal suite라는 이름으로 솔광장 근처로 있던 숙소가 이젠 까야오 광장 근처의 리모델링 아파트로 잘 수정되어있네요. 호텔스닷컴만 쭉 사용하는 실버회원인 저로서는 이번 경험은 비교적 타사이트보다 정확한 정보를 제공해주어 신뢰하던 저를 폭발하기 직전까지 만들더군요. 하지만 그곳 관리자가 엉뚱한 장소에 있는 저희를 위해 마중나와주고 짐도 함께 날라다주어 화가 좀 누그러졌네요. 정보처리에 좀더 정확성을 제공해주시길 기대합니다. 그런데 저희 가족의 수고는 누가 보상해 주나요? !! ㅎㅎ

아파트먼트 주소가 완전 잘못 되어있네요.구글맵 나온대로 오다가는 낭패를 보네요~~주소는 번지수가 맞지만, 구글맵에는 솔광장 한복판이 나와서 엄청 헤맸네요.다행히 주인이 통화 후 솔광장까지 직접 나와주셔서 너무 감사했습니다.호텔스닷컴측 맵 경로 변경시켜주세요

The suites were clean, modern and spacious. Customer service was good. Highly recommend.

Läget var verkligen perfekt. Många restauranger att välja mellan i närheten och precis utanför fanns det en 24h minilivs. Promenadavstånd till shopping och de sevärdheter vi var intresserade av. Det skickades bra self check-in instruktioner. Lägenheten var ren och fin. Enda nackdelen var att det var dålig ljudisolering på ett av sovrummen och vardagsrummet, där det fanns en bäddsoffa, som låg mot stora gatan, så sömnen stördes pga mycket bilar och folk som gick ute och var högljudda varje natt. Väldigt bra med två badrum då vi var 6 pers som delade lägenheten. Hissarna var små men OK, då vi tog trapporna resterande dagar förutom vid in- och utcheckning då vi hade en stor resväska med oss.

Great spot in Madrid!

The apartment is perfectly situated in the middle of everything you want in Madrid. We had access to all grocery stores and restaurants within 2 blocks. We also had at least 4 theatres within 2 blocks of the apartment. The apartment itself was a pristine, modern and very clean place with all the requirements anyone would need for long or short stays. The Host was super pleasant, helpful and gave us the confidence to be relaxed for the week long stay we had there. We will definitely recommend this Host to anyone traveling to Madrid and we will definitely use this same Host in any future visits to Madrid.

This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.

Localização muito boa, recepção boa , a única coisa que não gostei foi o aquecimento da água dos chuveiros. Éramos 5 pessoas e a água quente acabava .tinha que revezar , tomar banho a noite e outros pela manhã .

Muy buena ubicación, excelentes condiciones, limpieza absoluta, muy buena atención por parte del administrador.

Located in downtown but still quiet.

Arenas Suites was as advertised in cleanliness , location etc . There was a power failure that lasted 24 hours during our stay so no lights , hot water , fridges , cell phone charging etc . The hotel offered to refund us one night of our stay while we were still onsite but now 6 weeks later they have denied the refund through Expedia . I cannot recommend a property that would not follow through on their word as it shows an overall lack of integrity

Meters from La Gran Via but very quiet unit. Check in was easy . We had everything we needed for a 4 night stay. They change our towels after our second night and replenished the coffee pods. Safe are with easy access to public transportation, dining and shopping. I would definitely recommend

Great place, location was perfect!

TODO ESTUVO PERFECTO

Excelente la atención de Christian el encargado de recibirnos, muy atento y amable. Una persona muy paciente para explicar algunas dudas. Lo recomiendo ampliamente para hospedarse cómodamente y Excelente ubicación para turistas. Gracias!

Good points: Excellent communications and updates from Christian، he is someone who know his work and possess great manners، communication and hospitality skills Location: Come out of Apartment and you are in Gran Via، where life exits، all shopping and eating places near by Bed mattresses were of good quality، comfortable and great for good night sleep۔ Not so good points: WIFI was not good، ended up using my mobile network internet، also effected streaming on smart TV Property needs up-grading، path from room to exit door had bad smell، lifts also had same issues، wear and tear easily visible on the floor، walls I am sure if lanlord upgrades building he will definitely get better rent out rates considering everything else was fantastic and was maintained well otherwise۔

Like the area and the apartment. Owner communicated very well.

Remodeling very comfortable good location !!

Eine super Wohnung. Sehr geräumig, sehr zentral und super vom Flughafen mit dem Bus erreichbar. Alle Sehenswürdigkeiten der Stadt sind fußläufig erreichbar, es gibt keinen Moment, in dem man darauf angewiesen war auf die öffentlichen Verkehrsmittel zuzugreifen. Außerdem hat man die belebte Einkaufsstraße direkt vor der Tür, sowie einen 24 h Supermarkt in der parallelen Straße. Die Kommunikation zum Check-In sowie Check-Out, oder bei Fragen, war erstklassig! Gerne wieder und dehr zu empfehlen