Hilton Mallorca Galatzo

Bis auf zwei Kakerlaken, die durch den Abfluss der Dusche gekrochen kamen, war alles zufriedenstellend. Leider antwortete die Rezeption nicht auf eine schriftliche Anfrage, die wir ca. zwei Wochen vor unserer Ankunft verschickt haben.

Great Hotel overall. Highly recommended!

Schneller als gedacht waren wir schon wieder da! Und: wir kommen gerne bald wieder!

Wir übernachten, frühstücken, schwimmen, relaxen, urlauben gerne wieder!

Excellent stay. Victoria at reception was fantastic.

Great location, great food , amenities, breakfast included and excellent

Okay room but need a bit of focus on details

Fantastiskt hotell! Enda som va dåligt va maten.

Restaurant required pants for dinner, so no idea about food but breakfast was good with many options for international guests.

Les chambres sont propres et confortables et le personnel serviable et souriant.

Отель нам очень понравился, завтрак был хороший, ужины можно лучше. Большая парковка, замечательное место. Очень красивые виды. Отличные сотрудники, особенно на ресепшен. Мы обязательно вернемся

staff was great

Smuk udsigt og fint kids area og pool område. Der stod gamle poser med take away rundt på hotellets områder fordi der ikke fandtes et interessant udvalg i restauranter og barer. Restaurant åbnede først 19.30 og var buffet. Deres roomservice bestod af en hylde i receptionen hvor man kunne købe drikkevarer, chips og færdiglavede salater der stod på køl. Der fandtes desuden ikke glutenfri alternativer. Vi havde bestilt ekstra stort værelse og med opredning, men det gjorde blot at indretningen blev mast sammen, så der ikke var rart at være. Vi flyttede efter en nat, selvom vi havde booket fem nætter.

Hotel meraviglioso , personale eccezionale, chef superlativo.

War ok

Okay experience - we had hoped for more. The adult pool had been closed even though that is why we booked at this hotel to begin with.

El hotel necesita inversión. La sala de desayunos está abarrotada durante el desayuno. No entiendo por qué no abren salas adyacentes. Moverse entre los edificios con equipaje es un dolor…muchísimas escaleras y nadie de recepción se ofrece a transportar el equipaje hasta/desde la habitación (esto en un hotel de 5*). Servicio de habitaciones solo sirve hasta las 21.00. He estado en hoteles de menor categoría que tienen una carta mínima de 24 horas. Gran parte del parking es de tierra y claramente insuficiente. Además los desniveles en los parkings, si llevas equipaje, te obligan a cargar la maleta por numerosas escaleras. Una gran decepción para ser todo un Hilton.

Very beautiful and comfortable, the reception staff was very helpful but the people working in the amenities, like the bar, werent very helpful and made us feel like we were a burden. Delicious breakfast buffet, many options.

It was the worst 5 star hotel I have ever stayed in, the Wi-fi didn´t work for most of the time, We stayed there 3 weeks and the adults area which we wanted was closed. When we were checking out of the hotel (8am )to go to the airport the gates to the hotel were closed and only the manager had the key and he didn´t come until 9am so we nearly missed are flight. These are just a few things wrong with the hotel.

**IT IS NOT A 5 STAR SERVICE** Dirty room, no special service for events, no vanity sets on the room, no service at the pool. Nothing beside the view. First thing when I went to the room. is to see Sh**t on the toilet roll holder, and the paper roll was ripped off manually, literally, see skid mark (Sorry). They change us to a new room with a nice view. ok. It was for a special event (Bday), I have sent an email to the desk to have a kind attention (Flower and card, and ok to be charged). No answer. I wrote early morning via Expedia, got an answer with an OK. When we arrived, nothing, no attention, no flower, no card. Like a normal day. It was disappointing to choose such a nice place for a nice event, and regret it as soon as you check in. Hotel location is way too for from anything. It is at least 1h drive. Not going bak there or in any Hilton hotel.