오텔 엑세 헤타페

차를 렌트해서 스페인 여행을 하시는 분이라면 싼 가격에 훌륭한 시설이나 마드리드 시내와 너무 멀리떨어져 있어요

Great hotel close to padel club for my training, I will book here again when I return

The good; breakfast. Very nice. The bad; Sound isolation is non-existent - especially the door out to the hallway. Also; Poor English even in reception (Except for one guy). The ugly; Cleaning personell stole money. I had 30 euros in a see through mesh pocket with zipper inside my travelling bag. The bag was on my room the entire stay. I don't know which day it was stolen, but I realised it the evening my last day when packing. I reported it as I was 100% sure I hadn't used/misplaced them. This was a Friday, so management was not back until Monday I was told. But monday came and the whole week gone - they did not contact me at all. Only 30 euros, but still. Not professional.

Nice Property

Cleaning in the common areas need to be better. Overall it is centrally located

Exeleye

Good

Hotel con habitacione amplias. Cama confortable. Personal muy amable y atento

Excelente opción para quienes realizan viajes de turismo arrendando vehículo y así evitar las restricciones de ingreso al centro de Madrid

Todo muy bien exelete .

I LOVE IT

The rooms are ample and comfortable. Breakfast is well served. They offer dinning only from Monday to Thursday, though the food is good, sometimes they have limited options. We witnessed a robbery right in the lobby and the hotel is located in a very isolated area. The staff was generally kind but there were moments that there was no one at the lobby/bar areas.

Clean and quiet room Thank you very much Receptionist kind and helpful

Recomendo pelo otimo custo X beneficio

Hemos repetido muchas veces y seguiremos haciendolo.

Muy bien

Le falta un poquito más para ser considerado de cuatro estrellas.

It’s a review pics 4 stars hotel scam… maybe was in the pass but doesn’t match with the pictures. The first room that I got had humidity in the wall next to the bed and all the furniture in very bad condition, toilet as well second room no humidity but in very bad conditions noting to do since was an no refundable reservation first and last. Unfortunately Eurostar hotels are falling down.

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I love that they secured the gates to the hotel by 11pm. It made me feel safe. Be warned though, the air conditioning is not allowed to function below 25 c (77•f) which was too hot for me and the water temperature varied wildly and for no reason between scalding hot and tepid warm in the same 10 minute shower. Don’t leave your little ones to shower by themselves! Other than that, it was clean, the staff were friendly and helpful and it was nice to have breakfast on site. The bacon and scrambled eggs could have been cooked longer IMO, but the fruit, juice, and bread selection was good. I enjoyed my stay.