호텔 인판타 이사벨

훌륭한 위치, 서비스, 아침 완벽했어요 첫날추웠는데 이야기하니 난방을 해주어 둘째날이 더 좋았어요

Room was just OK. There was a lot of dust from bed and blanket. That said, well controlled overall. I was very satisfied at breakfast quality and crews' extraordibary kindness.

광장 한가운데에 위치하고 있어서 자가용으로는 접근이 쉽지 않습니다만, 숙소는 훌륭합니다. 발렛파킹(유료) 가능 합니다.

일단 위치는 마요르광장 앞이여서 좋았습니다. 저는 차를 렌트해서 다녀왔는데, 호텔측에 맡기면 20유로가 들어서 그냥 인근 주차장을 이용했고, 주차장과의 거리는 걸어서 3분정도 걸리는 거리였습니다. 찾는데 불편함도 없었고요. 룸은 사진에 나오는 딱 그 정도이고, 사진으로 체크하고 광장이 보이는 룸을 예약한 줄 알았는데 스탠다드 룸이여서 창을 열어도 건물 벽이 보여 좀 답답했습니다. 뭐 하루 정도니 괜찮았지만 이틀이였으면 좀 기분이 좋지않았을 것 같습니다. 그래서 바로 확인하고 바꿀 수 있냐 물어보니 풀부킹 이라고 하는 답변이 돌아왔습니다. 하지만...그렇지 않았다는. 뭐 제가 예약을 잘 못 한거니 어쩔 수 없는 거겠죠. 여튼 룸 컨디션은 올드한 느낌이 있지만 그럭저럭 괜찮았고 특히 욕실이 넓고 수압이 쎄서 좋았습니다.

마요르광장을 바라보고 있어 위치가 훌륭합니다. 주차는 불편하는 발레 가능. 워낙 오래된 도시라 내비를 보고 차로 호텔을 찾기가 어려윘음.

위치를 포함해 모든것이 만족스러웠습니다.

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

Hotel antigo, bem conservado, mas a limpeza do banheiro deixou um pouco a desejar. A equipe compensa por ser muito simpatica! Meu quarto muito espaçoso, cama ótima. O banheiro é um pouco estranho - mas o chuveiro é muito bom. Café da manhã com bastante opção de comida. No geral, considerando a antiguidade do prédio, a estadia foi muito boa.

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

Amazing place to stay. Highly recommended!!!

Fantastic location and beautiful rooms. The hotel is in Plaza Mayor oposite the cathedral so stepping out in the morning you are walking out on a stunning vista. The staff were really attentive and helpful. Would absolutely stay again.

Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!

El lugar es muy lindo, limpio y agradable, está bien ubicado. Debes tener presente que sólo los taxis locales sabrán la ruta para poder acceder hasta la puerta del hotel, la mayoría de calles contiguas son peatonales. El personal es muy amable

Sehr schönes Hotel im Herzen Segovias

El hotel estuvo muy cómodo para mi familia de 4 personas, nos dieron un “early check in “ todo muy limpio y organizado. Muy buena hubicacion al frente de la catedral y con distancias caminables a todo lugar. Altamente recomendado

Great location

Center of the town

Everything was perfect! We were on the 4th floor, right in front of the main plaza in Segovis. Couldn't have asked for a better view. It was magnificent. Staff wonderful and great breakfast. Will be back.

Great location and service. Spacious accommodations.

Nos encanto el hotel y su amabilidad