Hotel ZERMAMA Zermatt

조식이 조금 부실했으나 전반적으로 좋은 서비스와 깨끗한 객실에 만족. 뷰는 정말 좋았고요. 주변이 호텔 공사중이라 다소 산만.

친절한 서비스에 만족하고, 깨끗한 시설에 매우 만족합니다. 새벽에 마테호른이 햇빛에 황금빛으로 빛나는 모습을 눈으로 직접보니 또 다른 세상이었네요

Great location, beautiful views.

We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.

We couldn't have chosen a better place to stay in Zermatt! Hotel ZerMama offered everything we could dream of, starting with our room's breathtaking view of the Matterhorn. Waking up to that iconic mountain vista was truly special. What sets this hotel apart is the outstanding personal service, particularly from Norberto, who went above and beyond as our host. His local knowledge was invaluable - from restaurant recommendations to suggestions for activities around Zermatt, each of his recommendations helped make our stay exceptional. The hotel's restaurant deserves special mention - the food was excellent, showcasing high-quality cuisine that added another delightful dimension to our stay. Every staff member we encountered was genuinely friendly and helpful, creating a warm, welcoming atmosphere throughout our visit. The location, the views, the service, and the dining all combined to create the perfect Zermatt experience. Whether you're here for skiing, hiking, or just to enjoy the mountain atmosphere, Hotel ZerMama delivers on all fronts. We'll definitely be returning!

Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests

I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.

Muy bonito lugar en una zona muy buena, vista completa al Matterhorn!! La atención fue excelente, nos dieron un trato muy bueno

Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.

Excelente!

Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.

Location is great. Staffs are nice.

Hard to keep room temp control, but otherwise AMAZING!

地理位置很好，鄰近車站，也近Gornergrat Railway車站，我們住的房間有2個洗手間，非常適合4人入住，酒店沒有冷氣，因為fresh air，不過溫度是可以的，不知道夏天是不是也沒有冷氣。天氣好的話，房間是可以看到Matterhorn。

The staff was very friendly and professional… the room was very comfortable… loved the fake fur robes !!! They didn’t have a iron in the room and you couldn’t get one Very walkable to the train station, shopping and restaurants

Excelent stay, great staff.

Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.

What an amazing property. Quintessential Switzerland Chalet style hotel. Masterfully decorated. Clean, comfortable and ideally located to all attractions, restaurants and activities. Zermatt - you are a beautiful town. We will go back!

立地がよく便利だった。

This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.