노보텔 푸껫 카타 아비스타 리조트 & 스파

The hotel was old, but well maintained and very clean. The lobby and bar look nice, so they updated some parts. The pool was smaller than expected and appeared to be a bit outdated. My biggest problem was the pool filter machine(?) was so noisy that I couldn't nap at all. And the air conditioner was so incredibly loud that I had to turn it off at night to sleep. The elevator also broke down once and the poor valet guy had to carry my big suitcase down two staircases! The staff are very friendly, but for some of them their English pronunciation was often difficult to understand. The valet guy was so nice, but utterly useless. He kept asking for the license plate of the Grab taxi we were waiting for, but kept forgetting the number. When I asked him to help by speaking with the taxi driver by phone, he just paused. But then he eventually helped. The breakfast buffet is good, but didn't really change from day to day. So I would not stay here for more than a couple of days. The hotel is on a short, but incredibly steep hill. Fortunately, they have a shuttle every 30 minutes to and from the nearby Kata Beach which is a 5 minute ride away. There are many shops, restaurants, and massage parlours nearby. I had a good experience, but I don't think I'd return. If I had to, it would be alright though.

Good hotel for family tripn with children in this area. Thank you very much for the kindness. However, Swinming pool for children needs more clearance.

Service and price are good

오래되긴 했지만 청결하게 잘 유지되고 있고, 풀장은 오래되었지만 코지한 느낌으로 뭔가 좋아요. 수영장 베드가 부족해서 자리 잡는데 약간 어려움이있어요. 직원분들 모두 정말 친절해요. 시큐리티, 주차관리인, 리셉션, 풀바 바텐더, 하우스키퍼 등 친절하셔서 기분이 좋았습니다. 접근성은 좋긴하나 언덕에 있는거라 바이크나 차량있어야 편하고 1시간마다 해변가는 셔틀은 있어서 나쁘지 않아요.(해변까지 걸어서는5-7분)

Beautiful stay

El hotel es pequeño, pero está muy lindo, la alberca es de buen tamaño y tiene área para niños, el desayuno es buffet y está muy completo, la playa y mercado nocturno para comer están muy cerca, además que hay mucho lugares para pasar la tarde

Staff were amazing and so friendly, could not do enough for my family. Facilites and kids activities were great. Easy transport to town and beach as the hotel is on a big hill. I cannot wait to come back again with the family. Recommend the all inclusive option as well.

Hotel staff are amazing. Always helpful.

Great hotel with amazing customer service ! Best point for me was the way our room used to be cleaned … perfectly !! Location very good … close to the Beach and to night life … weak point was that breakfast is various but not tasty … so after 2-3 days we are losing that envy to get breakfast at hotel … so my advice is that for such standard Novotel should definitely improve the quality of its food products !! Even for dinner .. we had an issue with some dishes that was really not eatable….

The customer service was top notch. I had a couple of issues that were quickly resolved. The staff tended to us speedily, made sure we were comfortable and were very courteous. The standout staff member was May. She was amazing and my daughter loved her. We would stay at this resort again. The location was great, the food was DELICIOUS and the environment was peaceful.

Stayed here for 4 nights with two teens two adults. Rooms are spacious. Staff are friendly and super helpful. Breakfast is good. Pool is big and beach is walkable or can hop on the hotel van service that runs every 30 mins. Laundry service, convenient store, night market, restaurants is down the hill. We would stay here again. The steep hills would be hard for those with walking problem.

Lovely property

Tout était très bien, les prestations sont chères, nous avons rencontré un souci de climatisation, on devait la laisser systématiquement allumée afin d éviter l humidité dans 'la chambre.' nous nous sommes tous enrhumé

Great hotel in particular for families

The beds are very comfortable. Both swimming pools are great fun for the kids. One hour free kids indoor playground a day was a great thing to have. Breakfast was very good. Options changed slightly each day. Staff were helpful. Tour desk was a lot more expensive than shops outside. Id recommend going down the bottom of the hill. There is a small tour shop just at the bottom there which sorted us out really good prices and was very helpful. Only con is the hill to get back to the hotel but there is a shuttle bus every 30 mins if you time it right. Beach and restuarants and bars are all easily walkable from hotel. We fully enjoyed our stay

Excellent experience

Overall the stay was very nice. The staff is very nice and helpful. The front desk at check out was a bit confusing and

Good

Very normal and

Melhor café da manhã da viagem. Pra tirar 10 com louvor, só incluir maçã. Funcionários muito simpáticos, solícitos e eficientes. Destaque especial para Mia da recepção, do turno da noite. Fomos recebidos por ela que nos levou para conhecer o quarto, pois a maneira de se chegar a este não era tão simples, e nos deu todas as informações para otimizar sua utilização, além de todos os outros serviços como transfer, etc.