쉐라톤 부르사 호텔

Staff kindly allowed late check-out and this perfectly met our departure time to airport.

It was a great stay, clean room, kind staffs and nice restaurant.

Mukemmel

Teşekkür ederim

Otel çalışanları mükemmel. Resepsiyon, garsonlar, bel boylar ve kat görevlileri inanılmaz ilgili. Muhtemelen bugüne kadar gördüğüm en iyi çalışanlar. Otelde tek bir eksik var o da odalar iyi ama banyolar çok kötü musluklar bayağı eskidi. Duştan çok az su geliyor. Uzun boylu ve Şişman adamların duş alması 2 saat sürebilir bu suyla. Ama genel olarak otel rahat ve huzurlu.

Gut

Makuldü. Beğendim. Kahvaltı fiyata dahil olmalı. Türkiye şartlarına göre otel ücreti pahalı Fiyat performansa göre Çok pahalı.

Excellent

Das hotel ist nicht zu unfassbar, was ich habe erwartet, die haben keibe Handtücher gewechselt.

Herşey çok güzeldi.Teşekkürler

The staff was helpful and friendly

Otelin havalandırma/ısıtma sistemi merkezi idi. Gece oda çok sıcak oldu, teknik ekip gelip havalandırma sistemine bakım yapmak zorunda kaldı. Bunun dışında bir sorun yoktu

Çeşmelerden uzun süre çamurlu su aktı. Onun dışında her şey güzeldi.

As a frequent traveler who has stayed in five-star hotels across the globe, I have come to appreciate and expect a high level of professionalism, hospitality, and guest care—especially from internationally recognized hotel chains like Sheraton. I am also a regular guest at Sheraton Bursa, where I typically stay with my family in Executive Deluxe rooms, believing that the hotel offers a dependable standard of comfort and service. Over the years, I have chosen Sheraton Bursa not only for its convenient location and comfortable amenities but because I believed the staff were well-trained to serve with respect and professionalism. Unfortunately, my most recent visit has shaken that trust entirely. This review is not written lightly. What I experienced during my stay was not just a matter of poor service, but a deeply unsettling encounter marked by unprofessionalism, lack of basic etiquette, emotional distress, and most troubling of all—discrimination. I feel obligated to share the details of what happened, not only to express my disappointment but also to help ensure that other guests—especially loyal ones—are not subjected to similar treatment. Even more disheartening is the fact that this was not the first time I have encountered problematic behavior at this property. However, I chose to give the hotel another chance in good faith. Regrettably, the events that unfolded during this most recent stay have led me to cut my trip short, reconsider future stays, and report t

Ailemle birlikte Sheraton’ın Executive Deluxe odalarında sık sık konaklayan düzenli bir misafir olarak, her zaman profesyonellik, misafirperverlik ve saygı beklerim. Ancak son konaklamam, Sheraton markasına duyduğum güveni derinden sarsan bir hayal kırıklığı oldu.

Her şey çok güzel fakat pazar günleri spa ve havuz hizmetlerini kapatmalarını garip bulduk.

Kişisel temizlik

Mükemmel bir otel konumu güzel temizlik muazzam karşılama muazzam çalışanlar muazzam herşeyi muazzam

Konum olarak çok merkezde olmayan bir otel. Küçük bir spa alanı var. Akşam yemek yemek için bir restoran yok. Oda ve servisten çok memnun kaldık.

The hotel experience at Sheraton Bursa is truly exceptional. From the moment you step inside, you're greeted with a warm and professional atmosphere that immediately sets a high standard for your stay. The rooms are spacious, comfortable, and thoughtfully equipped, offering a perfect blend of modern amenities and cozy elegance. Whether it's enjoying a delicious meal at one of their restaurants, unwinding at the spa, or simply taking in the breathtaking views of the surrounding landscape, every aspect of the experience is designed to make you feel relaxed and well-cared for. The attentive staff goes above and beyond to ensure your needs are met, making it a memorable and enjoyable stay. By the way ,I really appricate for Mr Ahmet Izmirli. He was so helpful.