브라이언 헤드 롯지

The place was very beautifully tuck up in the woods. The hill was definitely steep to make it up but we did it. We just spent one night but I would have enjoyed more if we had the time.

Perfect

The stay was very relaxing and well needed

This hotel has the most unprofessional staff and management I have ever experienced. They are rude and completely unresponsive. If you have an issue with your stay good luck getting a hold of someone cause no one is ever there and when they are there they will do anything to avoid you. I am talking about you Emily and Brianna. I am still waiting on a phone call and refund from either of you. Don't even get me started on the amenities, it is complete false advertisement because they either are non existent or don’t work. No working sauna, no working fireplaces, and no fitness center are only a few examples of this. There is also a broken glass window at the end of the hallway on the floor that I stayed on, which is EXTREMELY concerning, especially considering the fact that management is aware of it and unwilling to do anything about it. It is such a shame because I wanted to give Brians Head Lodge the benefit of the doubt but it really was a terrible establishment and completely run down. I didn’t want to have to take things to this level but they left me no choice. Do yourself a favor and stay anywhere else but here.

I have been to this place before and have been very happy with it both times. It’s a great value during off season as well:)

Our second stay here and we were looking forward to it. Quite disappointed this time as the best had hairs all over. Very dark hairs under the covers. As we liked the hotel we asked for some clean bedding and had to make the bed ourself. I think considering we had to make our own bed I would want some sort of compensation but other then that the building is lovely.

It was ok

We stayed in the king bed with fireplace suite. It had two chairs set in front of the fire and television which gave us plenty of room to sit. The staff was friendly. There is a restaurant in the hotel, but the hours when we stayed were just for dinner, which didn’t work for our schedule.

We had the presidential suite, which was perfect for our group of four. It had a shared common space with full kitchen. Beds were super comfortable and the hot tub a perfect daily spot. Would stay again!

My family had a great stay. We came during the off season, so staffing was minimal, but they took care of what we needed. The area was quiet, and my kids loved it. There are stairs at the end of the hallway that have no other accessibility… just be cautious of that if you struggle with stairs

Facility was great, clean & friendly staff; we only had a negative experience with the room above us, footsteps created a creaking noise in the ceiling most of the night.

Great views

Chambre familiale spacieuse, lumineuse et agréable. Propre et literie confortable. Personnel de l’accueil agréable. Jacuzzi extérieur très chouette après une bonne randonnée en fin d’après-midi. Thé et café en libre service. Secteur très calme.

The bathroom was dirty with hairs but the service, the food, the price and everything else made up for it!

Beautiful lodge tucked in the mountains! Our condo was spacious & nicely laid out. Full kitchen, 2 bedrooms and bathrooms. Great for our family..

A gorgeous place for a great price!

The first room we had, the bathroom door wouldn’t latch and just slowing opened. No way to keep closed. The AC was on high, the room was freezing, and it wouldn’t turn down or even turn off. We could barely hear the TV even at full blast, plus it wa obnoxiously slow. The staff did give us a different room no problem. However, the bathroom door in this room did the same thing!! The TV had no signal. We messed with it and got it to sort of work, but it kept rebooting or something, going back to the main hotel page. It also kept flickering. So annoying. But we were too tired to do anything about it. The meal we had at The Lift was great and the staff there was great. The lobby coffee was so weak and luke warm and they were out of creamer.

The room was clean and very nice. Staff was great at check in. Make sure you try the restaurant. We really loved the food (great chef)!

I like the place a lot. They also have jacuzzi and warm water pool.

Check-in was great. We waited by a cozy fireplace for our room, and the check-in lady gave us a delicious s’more cookie, still warm. Beautiful room, super clean fireplace.