힐튼 뉴욕 타임스 스퀘어

First Hotel should to pay to keep luggage

There was nothing that was not to like.

Our bathroom was definitely not cleaned thoroughly before our stay, there was hair stuck to the shower walls and door, but other than that it was a lovely stay.

LOCATION LOCATION LOCATION

Despite this hotel being in the middle of time square, there is minimal street noise once in your room - which is good! Although, it is in the middle of time square so you also have to keep in mind the surrounding area/your safety/comfort when going out at night. The lobby is very nice. The room was okay - basic hotel room! The breakfast is not included.

Amazing staff and clean establishment.

We really enjoyed the location of this hotel. Very close to everything.

All good but my mother lost something on her room, i have to constantly remind them to place 4 towel sets, and they were not responsive or concern initially to my mother’s concern

The staff were nice and helpful. Daily cleaning offered. The wall in bathroom had mold above toilet area, the wall at top of mirror by the filter was so dusty, bathroom door top area was also so dusty, you'd be surprised. Otherwise, the lounge is really nice, even though its in timesqure, its so quiet. Older hotel, could use some reno.

Thermostat in room did not work well. Room would not get to an ideal cool temp. Room was nothing like the picture. No counter space on bathroom counter, towels frayed and practically had holes, toilet seat did not have lid. Shower had handheld spray (unlike picture). The room I stayed in needs a massive bathroom upgrade to even come close to how it was advertised/pictured. Staff was excellent, but that didn’t make up for the poor room quality.

Hotel, service, location and views were excellent. We had the corner room on 35th floor. The sofa bed was the most uncomfortable. Could feel the metal bars and not only the springs. Asked 3 separate occasions giving minimum 8 hours between each ask to sort out, but nothing until final day when they changed to a roll out bed. This meant 3 people in the bed and one on the roll out bed.

Great place to stay! I will stay here again.

Sehr freundliches Personal, Sauberkeit auf dem Zimmer okay, die Lage super.

Staff was amazing

Great stay in the middle of Time Square. Clean rooms did not experience any issues.

Great location.Easy to get to Times Square,Plays and restaurants. Front desk did not explain if we had a destination charge that could be used in the hotel..all in all a very good experience. have been here about 8 times. See you next year.

Exceeded my expectations! Excellent location, excellent rooms and friendly staff!

Property is located within walking distance of just about everything in midtown. Times Square, just about every Broadway show. Room was clean, smelled fresh. You do have to take 1 elevator to lobby then another to your floor. Other than that book it. Hilton Times Square won’t disappoint. Will book again.

Beds were a little hard. Everything else was great.

Had only two complaints. 1. Tried to get reservations by phone 3 times. Left messages twice once requesting a callback so I knew msg received never recd any callback. 2. Water in tub took a long time going down no one came to fix