호텔 48렉스 뉴욕

Good hotel but watch out for hidden mandatory resort fee of USD57 was charged per night. This includes usage of their gym and breakfast credit of USD 25 for one person. There were two of us so another person had to pay another $25 plus taxes which ended up $39 extra per breakfast top of daily resort fee ($57) per room.

뉴욕에 있는 호텔중에 가격대비 괜찮은 호텔이지만, 호텔피가 하루에 60불에 텍스까지 붇어 거의 70불씩 나가네요. 그것만 빼고는 스테프 나이스 하고 좋습니다.

체크아웃한지 6일이 지낫는데 디파짓 100불을 아직 안돌려주네요 호텔 위치나 청결도 서비스는 정말 만족합니다

허니문으로 여행갔었던 신혼부부입니다. 다 좋았던거 같아요 일단 청소도 깨끗이 잘 해주셨공 수건도 매일매일 뽀송뽀송 좋았구 온도도 괜찮고 수압도 좋았구요! 와이파이도 잘 되구요^.^ 아쉽게도 호텔 밑에 레스토랑은 즐기지 못했지만 늦은밤 바에 앉아 술 한잔 할 수 있어서 좋았어요! 호텔 바로 옆에 마트? 있어요 한인분이 캐셔를 하시더라구요 ! 호텔 직원들도 다 친절했고 뭐 나쁜점은 생각나지않아요^^ 잘 있다 갑니다.

혼자 쓰기 적당한 크기의 방이었고, 배정받은 4층의 방은 발코니가 있었지만 겨울보다는 다른 계절에 적합할 듯 합니다. 가장 불만이었던 부분은 타월인데, 바베큐냄새같은 음식냄새가 났습니다. 메이드에게 교체 요청을 했으나 개선되지는 않았습니다. 또한 도착한 날 방이 추워서 담요를 요청했는데 가져다준 담요가 더럽고 머리카락이 여러가닥 붙어있는 등 세탁이 되지 않은 상태여서 사용할 수 없었습니다. 1박당 60$의 추가 서비스 요금이 있고, 체크인 시 1박 당 100$의 디포짓도 있습니다. 위치는 매우 좋아서 위로 지하철 6호선 51st 또는 아래로 조금만 더 가면 그랜드 센트럴까지 걸어서 5분이면 갈 수 있습니다. 버스 정류장도 바로 근처에 위치해 있고요. 투숙하는 기간동안 출입구 공사를 시작했는데, 불편함이 없도록 직원들이 친절히 안내하고 도와주었습니다. 처음엔 수건과 담요 때문에 호텔에 대한 이미지가 매우 좋지 않았는데, 오래 지내다보니 어느정도 적응해서 좋은 점들이 눈에 들어오기 시작했네요. 그래도 전체적인 가격을 고려한다면 서비스가 좀 더 개선되면 좋겠습니다.

깨끗해서 너무 좋았습니다. 단지 히터 때문에 건조하고 호텔 fee가 60불이 넘네요 ㅠㅠ

Arrived morning after

Room was ok a bit small did not like after one night someone came into our room while we were gone we did not ask for the room to be cleaned .

Muy bien ubicado, a buen precio para NY, pero hasta ahi

I loved the room, the hotel restaurant & the staff...it all made for a great weekend trip for me and my friend...

Convenient

👍👌

Solid cheaper hotel option still near the heart of midtown.

It was a nice room I only wish they had a freezer in the fridge.

The room and building itself was nice. What I didn’t like was how the charges weren’t very known, for example my receipt said $100 was to be paid on the property because it was an $100 resort fee. I ended up paying $300 and about another $57 per person fee as well which I didn’t see stated. Along with that the breakfast was not worth it because both people were not able to use the breakfast voucher since it only account for $25. Another thing was despite the money I paid I still was not given any cleaning service. Normally in previous hotels that I’ve stayed in, there are cleaners who come in daily to restock on anything and make the bed or give new towels. I’m not expecting treatment and to be spoiled with anything extra. I was just assuming that would be given because at cheaper hotels I would be given that service. Along with that I had a picture frame left in the room after checkout. I completely understand that I’m at fault for leaving that, but I called to let the receptionist know exactly where it is. I got word that a note was put down and I would be contacted by the house keeping manager later on in the day. I was infact not contacted by anyone and just sent my final bill. I think this hotel just needs to be more upfront about what charges are going to be made beforehand.

I had a wonderful experience at Hotel 48LEX New York. The room was clean and comfortable, and the staff was friendly and helpful. The location was perfect, with easy access to all. I really enjoyed the food. Overall, it was a great stay, and I would definitely come back!

I stayed at this hotel over the weekend and was completely disappointed. For a place rated four and a half stars, the experience was far from what you would expect. The rooms are overpriced, outdated, and in urgent need of renovation. The check-in service was unprofessional and frustrating, and the overall level of service was practically nonexistent. For the cost, I expected much more value and comfort. Unfortunately, I cannot recommend this hotel

We had an issue with our reservation that I dont know if it was expedia or the hotel, but I reserved a room with Queen bed on a weekend we were moving my daughter to student housing next door to hotel. There was a date mix up with her school after we had made our reservation which caused us to need a room with two beds instead of one. I called the hotel, who told me to call expeda since I booked with them. I called Expedia two weeks before our reservation and asked them if I could upgrade our room to a room with two double beds or a room with a pull out couch and I would be willing to pay the upgrade, Customer service then spoke to the hotel, and they assured me that we would have 2 beds to accomidate 3 adults, instead of one bed to accomidate 2 adults. When I checked in the font desk acted like that conversation never happened, even though expedia did have the conversation recoreded with the hotel. We also did not recieve any of the VIP perks offered on the Expedia listing ($30 in credit for food and bev, they only offered $25 after paying 50 resort fee) They did finally find us a roll away bed, which was not ideal, but worked in a pinch, luckily the room accomidated the bed in the kitchen area. The hotel did leave a bottle of champage and macroons in our room with a nice note for our Anniversary, and that was a nice touch. Overall it was an ok stay, but I was very annoyed with the sitation at check in after making sure two weeks prior we would not have that issue.

Dirty glass in our room beside the bed, alarm clock did not work at all.

Great place