Kimpton HOTEL ARRAS, an IHG Hotel

The entire staff, valet, check-in, and hospitality, were incredibly friendly, accommodating, and knowledgeable! The esthetic of the entire property was stunning!

Love this hotel.

Staff was very helpful, efficient and friendly.

Very helpful staff and very comfortable room. Great location!

Had a great dinner at Posana just across the street and dessert at French Broad Chocolate.

We found the Arras property last year and did another trip this Jan. The staff is always so incredibly nice and ready to assist. Hotel is well positioned to walk to lots of restaurant choices downtown. We did have some room issues this trip. The TV screen was dying and not really usable for a good portion of the stay. It took a couple calls to get it switched out so we didn't have a TV for half our stay. I was also disappointed to find the soaking tub's drain plug was broken and would not hold water in the tub. Nice rooms, but seeing a little wear. A few challenges, but we would still recommend the Arras. The staff (and especially Valet team) make the stay so enjoyable.

In for a NYE wedding - stayed in a suite - was a great experience all around!

Nice location

Dog-friendly; valet parking/secure garage; clean, beautiful facility

We always stay here. Wonderful property!

Clean room,

My favorite hotel stay, I'll absolutely be back.

Wonderful hotel. Awesome staff, friendly servers and bar staff.

Great people from the top down.

Great stay!

Excellent service, cleanliness, and convenient to everything.

We had a very nice stay with our 2!dogs!

Everything was fantastic although the heat didn’t work too well. Maintenance guy in the room on multiple occasion was quite chilly at night.

Great hotel exceeded our expectations

Every employee was friendly and accommodating.