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위치는 한인타운근처라서 좋음 직원 친절함 방의 벽이나 창문이 닫히지 않게 에어컨있고 밤새워 모터소리 크게 들림 이불이나 침대와 침구상태 안좋음 채크인 전의 짐보관 무료서비스 좋음

사진과는 너무나 다른 시설

Heating faulty & not working properly, dirty , ceiling paint falling .

The bed was very hard and if you want quiet this is not the place . The check in agents (not the security they were great ) the actual hotel agents were both VERY rude and not helpful at all .

Loved everything about the apartment

Expérience catastrophique. Mise à part que les photos sont identiques l’environnement (hôtel, couloirs) reste vétuste. En étant dans un appartement le bruit des autres vous empêche de dormir car les murs sont très fin. Manque de matériels dans la cuisine. Une table plus que minuscule pour 5 personnes ou l’on ne peut manger qu’à 2. C’est un hôtel pour faire de l’argent et non pour le confort. Je ne recommande pas du tout le Macy’s empire.

Was 90 degrees in New York and the air conditioner was broken. Was like a sauna in there. The roof was also leaking and making an annoying drip sound every 5 seconds. Impossible for my family to sleep under those conditions. The “reception” room was in a closet and had a long line for check in. They charged a $100 cash only security deposit and have yet to refund it even though we were barely in the room. Guessing I’m never going to see that $100. We were supposed to stop by to get it during checkout but there was no one in the closet and we had to leave to catch a flight. I’ve stayed in hundreds of hotels and this is the only negative review I’ve ever left.

Muy satisfecha

It was so easy to secure a great spot on the Thanksgiving day parade route.

受付の方が親切でした、周りにも多くの店があり楽しい時間を過ごすことができました。 アメニティが充実していたらよりよかったです。 ありがとうございました！

the property was great, very helpful staff

Parfait pour les familles ! Rapport qualité-prix excellent! Super bien placé! Je recommande!

bien placé métro à coté ,nous avions pris un appartement avec fenêtre en angle donc très lumineux ,mais aussi très bruyant...mais dans l'ensemble nous sommes satisfaits de notre séjour au Macy.

It was a terrible stay even in every possible way. We booked it way in advance for a family trip because we thought it would be a good choice for a family as it offered a small kitchen. We tried cancelling it with about a months notice and it was not allowed. When we got there it was dirty, it smelled bad, linens were dirty and just terrible overall. We booked for 3 nights and slept there the first night but It was so bad we decided to book a hotel and not sleep there and just use it as storage for luggage. The night we slept there if felt like a college dorm with noice all night long, people coming in and out at all hours. To finish things off the check out was at 10am. Its the first time Ive seen a 10am checkout in my life. But they offered later checkout for additional price. It seemed they wanted to make an extra $10 on everything they could without worry of how bad the experience was. So when I arrived at 10:30 from the other hotel which was a marriot that cost less and was 1,000 times better to pick up my things I paid a late check out fee. Just overall a terrible terrible experience.

Salle de bain remplie de moisissure, des cafards partout, une literie qui laisse à désirer, dès trous partout dans les murs qui laisses cafards entrer et sortir à leur aise, les parties communes très sales, un personnel exécrable est désagréable. TRÈS CHER POUR CE QUE C’EST. A ÉVITER.

Très bon séjour entre amis avec enfants. Très bonne situation dans New York. Conforme aux photos, bien équipé.

ThThe pictures online were very misleading. The room we had was very small. The fire detector wasn’t working( we know because the back was off it and only one battery was in it when it needed .

Bathroom sink didn’t drain.

It’s a good location and if you’re not a 5-star picky person, then this place is perfect

Was very rude at check in and check out ahould have better doong and they way they check u making sure u leave the room to check for depoist does not get me.