더 웨스틴 하푸나 비치 리조트

대체적으로 만족, 서비스는 예상보다는 별루였음. 위치는 다소 북쪽이라 리조트를 벗어나려면 상당한 운전을 예상해야함. 비치 자체는 매우 좋음

아름다운 해변을 가자고 있는 비싼 대형 리조트룰 고려할 때 시설이 너무 오래되었음. 방이 그라운드 플로어 였는데 아침에 주변 공사하는 사람들이 방 앞에 서성이고 방 내부를 보다 눈이 마주쳐서 프론트에 방울 바꿔 달라고 했더니 뮨제가 있눈 것 이해는 하지만 오늘은 빈 스위트룸이 없으니 그냥 있던지 작은 방우로 옮기라고함. 더 항의하니 매니저가 나와서 스위트룸우로 방울 바꿔주는 황당한 알도 있었음. 직원들이 손님에게 좀 더 친절하게 웃으면서 대해주었으면함. 빅아알랜드에 다시 가면 다른 호텔에 숙박할 것 같음.

해변에서의 휴식이 좋음 좋은 파도와 고운 모래사장, 낮은 수심으로 가족 휴식에 좋은 공간 단 현재 중앙 로비 리모델링 공사로 해변 접근이 조금 불편

객실시설 및 해변 접근성이 좋았음 (오아후 시설들보다 훨씬 좋음) 시설은 리조트가 히노베이션 중이라 좀 어수선함 식당 등 리조트내 이용 가능한 서비스가 많이 어수선함 편히 쉬려면 강추

호텔내에서 리조트만 이용하려면 모를까 코나 시내에서 너무 떨어져 있는게 제일 큰 단점이다.

하푸나 프린스 호텔은 정말 최고의 리조트였습니다. 늦게 체크인 하는 바람에 오션프론트뷰로 업그레이드를 시켜줘서 너무 아름다운 뷰를 즐길수 있었습니다. 방도 2더블베드였는데 너무 안락하고 넓은편이었습니다. 수영장은 넓은편이아니었지만 자쿠지도 있었고, 바로앞에 프라이빗 비치같이 하푸나비치를 이용할 수있어서 수영장은 전혀 문제가 되지 않았습니다. 다음번에 빅아일랜드를 온다면 또 묵고싶은 리조트 였습니다.

So as Marriott properties go, this one is spectactular. The beds were comfortable--great bathrooms, FREE washer dryer (so great at the end of the day to dry the bathing suits) and free water bottles and water filling stations everywhere. You also have access to the Mauna Kea (next hotel up the beach) where the food is better (and more expensive) and there's a different beach for a change of scenery. We rarely visit a place twice, but Hapuna Beach is pretty close to perfect.

We loved our stay at The Westin Hapuna Beach. The staff were friendly and welcoming and ready to assist however they could. The rooms and other facilities were clean and updated. We enjoyed the restaurants and food available to us. The only complaint would be between the cost of food and the variety of food. Piko was a very helpful option to keep cost down but each restaurants food options were very similar and that got boring.

Very clean super nice facility.

The hotel was beautiful, but for the price we paid it did feel a bit lacking. I just don't think the hotel goes above and beyond to set itself apart from the other luxury hotels I've stayed at in the past. This is great for a quiet stay. There was not much happening during our stay. The adult pool area also seems mediocre.

Excellent property and location. Breathtaking beach. Wonderful staff.

Great resort with the best beach on Big Island. This resort is only 300 rooms which means the pool and beach is not over crowded. You can enjoy the amenities at both this property and its sister property Mauna Kea. The only downside of this property was the food. Breakfast and coffee options are great, but lunch and dinner restaurants are bland, poorly executed, and expensive. Overall, I would recommend and plan to go back.

We have stayed in many places around Hawaii, and this location quickly rose to the top spot. The views are specatcular, the rooms spacious and service is top notch all around. Loved the prearranged airport transportation and the ability to rent a Tesla for the day....right from the resort.

Wow factor and impressive view as you first walked into the expansive lobby. Gorgeous scenery and openness throughout the entire resort as it is set over several levels and stunning lush landscape. The backdrop was truly spectacular and the beach was perfect! Beautiful white sand that you can walk down for quite some distance. There are umbrellas and chairs down below. Two pools that face the ocean, on different decks, one was adults only. As it is a gated resort community, it is a public beach however it doesn’t feel as crowded as it was a separate entrance from the resort. We also went to other beaches and a couple other resorts however, we were so happy that we chose the lesson as we felt not only our beach resort as well was a step above. We loved the food at every restaurant and the fish was delicious. We did have dinner at the sister property, which was a nice option to see the manta rays and could visit by shuttle anytime, although that was a nice dining experience as well, we thought we made the right choice with our hotel as the Westin was renovated with a better view and resort as a whole experience. Honestly, we felt the sister property was not as pretty and had kind of an awkward layout. We would not hesitate to return to the Westin in the future and would highly recommend it to anyone!

Our stay was wonderful! The staff, in all of the areas of the resort, were incredibly professional and friendly! The pools were lovely and the restaurants were terrific. Hapuna Beach is beautiful and we can’t wait to return!

Very nice hotel and staff. We were disappointed when we arrived since we were expecting to see a beach like in all the pictures online. Even Google earth was not updated as of yet. Sand was brown and water was brown. A river overflowed into the beach area and looks totally different now. Every day we drove over to Kua bay and a few other spots to enjoy some of the better beaches on the islands. This is not the hotels fault but we came 10 hours in a plane and it was not the beach we imagined. Everything else was amazing. The weather was perfect!

The staff were all wonderful. The property is well kept. The breakfast at Ikena was excellent every day. The beach was fun, but it was red flag 6 of 7 days so using kayaks, etc was not allowed. There is a separate adults only pool if that is important to you. This is a good location to explore the big island. We rented a car and made day trips to Hilo, Volcano National Park, Akaka Falls, Rainbow Falls, and south to Kona.

Everything was clean and service was prompt. The pools and the clean beach were within easy walking distance. Although the waves were big, our tweens liked that. We were concerned that the water might not be warm enough late November, but the ocean temperature was fine and pools were even warmer. Food was also great and they had a continuous shuttle over to Mauna Kea restaurants for additional spectacular dinner.

Great property with access to clean nice beach. Some good dining options.

We stayed at this resort as a couple for five days during the Thanksgiving holiday, and it was a wonderful experience. The location is perfect, offering direct access to the beach, two inviting pools, and all the amenities you need to unwind and enjoy your time, whether you’re traveling with kids or not. The staff were exceptionally friendly and helpful, and the service was consistently excellent throughout our stay. The dining options were a highlight: • Piko was our go-to for drinks and coffee—a great spot to start or end the day. • Ikena offered a fantastic breakfast buffet that we highly recommend. The selection was excellent, and the pricing was very reasonable. • Naupaka served great drinks and delicious food, with a healthy menu option we really appreciated. • Meridia, unfortunately, fell short of expectations. While the location and views are beautiful, the cocktails were overly sugary and disappointing—stick to wine if you visit. The food quality was subpar and didn’t justify the high prices. • Engawa was exceptional and a standout experience for us. The healthy, innovative dishes made it a must-try for anyone looking for something unique. Overall, the resort was amazing, and we had a truly relaxing and enjoyable stay. The convenience of having everything we needed right there added to the sense of ease and comfort. We would definitely recommend it for a holiday getaway!