Nhân viên thân thiện, nhiệt tình. Phòng rộng rãi, sạch sẽ, nếu có cơ hội quay lại Hà Nội mình sẽ tiếp tục chọn lưu trú tại đây và giới thiệu cho bạn bè đến trãi nghiệm
No make-up room service unless told. Cleanliness is not up to our satisfactory level and air-conditioning is not working well. Reception not well-verse in English at all and they only know 2 words, i.e. ok and no. But they are quite friendly with the guest. Communication level is almost zero. Nothing special around the area and no halal food in the area too. I am unable to shop around and I have to use Grab taxi to go to another areas for shopping. This will be my last visit to this hotel. Thank you.