파노라마 나트랑 산빌라

시내에서 머물기에 위치가 정말 좋습니다. 바다, 근처 맛집, 시장 등 모두 다니기 편리합니다.

This place is good position to trip city~

늦게 도착해서 잠시 머무르는 숙소로 예약했었는데요, 자고 일어났더니 경치도 너무 좋고 숙소도 깨끗하고 좋네요.

벌레가 있었다는 후기를 보고 노심초사 입실했는데.... 화장실 바닦.현관 입구.객실 바닦에서 벌레들과 마주하고말았네요...그리고 객실 바닦 모래까지...청결 상태만 제외하고 호텔 위치,직원 서비스는 전부 만족입니다. 호텔 전체적인 컨디션을 봤을때 청결 문제 아쉽네요..

위치가 좋고 시설도 괜찮지만 직원응대가 별로예요

One thing I appreciated was how fast they responded when I asked for something. I needed an iron, and they brought it up in five minutes. Also, when I asked for a second pillow, it arrived without delay. It shows they actually listen and care.

"Mới dẫn ba mẹ đi chơi Nha Trang, chọn khách sạn này vì thấy gần biển. Phòng sạch, rộng, có ban công ngắm hoàng hôn siêu đẹp 😍 Ba mẹ mình khó tính mà cũng khen nên khá yên tâm.

Terrible communication when messaging the property about my arrival time, no reply and then when I did arrive they did not have my room ready and I had to wait in the lobby for 2 hours. No offer to wait somewhere more comfortable or any complementary items to apologise for the inconvenience

Très decu par cet hôtel qui d’ailleurs n’en est pa s un puisque ceux sont ds appartements. Du coup pour avoir accès à la piscine sur le toit qui est le point fort et interessant de cette annonce et bien il faut payé (23€ pour deux adultes et un enfant). Ce n’est pas une fortune mais cela n’est pas indiqué dans l’annonce sur votre site. C’est la première fois que je dois payer pour avoir accès à la piscine sur le toit. Je décommande cette offre que d’ailleurs devrait être reformuler pour éviter cela

Will stay again next time.

Good location.

I expected an infinity pool as this is how they sell the hotel. You can only use the pool on the top if you are vip. The staff was stressed and not so attentive. There was ants in the room, so we got another room which was fine. The location is good, but I would not recommend the hotel because of the false marketing.

There was no phone in the room. Called thru web site for services and there were no answer. Broken cabinet was in the room. Tried to order a drink around the reception area, the service member ignored and did not take my order.. I went out and ordered the drink. Checked out took 25 minutes. I have to went back at the counter to get the serviced desk team member to get services. There was other customer cut in line. Team member would ignore me and went out of her way to served the individual who skipped the line. The was no follow up when there was a fault fire alarm. This is not the services that I would recommend.

Absolutely terrific hotel. Large comfortable modern room, excellent location near the beach, fast internet, stunning views, helpful staff. Don't miss the buffet breakfast on the 3rd floor for $8.

Worst hotel that we stayed at in Vietnam. Stay away.

A rather poor overall experience. CHECK IN - Check in opens at 2pm, we arrived at 2:30pm and joined the massive queue for check in. We were told our room would not be ready until 3:15pm which was annoying as we were traveling with 2 very young children. LIFTS - We spent an endless amount of time trying to find space in one of the 10 lifts that this hotel has. On many an occasion, lifts door would open and the lift would be full. Although there are 10 lifts, this simply is not enough for the amount of rooms / people this hotel accommodates for. ROOM - Clean and tidy. LOCATION- Good centrally loacted position for Nha Trang. CHECK OUT - Upon check out you join the massive queue (a running theme with this hotel), all guest are asked to wait 10 minutes before room deposits are released. The most chaotic check out process i have every encountered. BEWARE - To use the roof top pool / visit the sun deck, you have to pay a daily fee even if you are staying at the hotel. This is not advertised on the Expedia website which is frustrating. In addition the "free pool" loacted on level 6, closes at 5pm every day. Overall a disappointing stay, let down by a poor check in / check out process (staff numbers) and not enough lifts for the amount of people that are staying at the hotel.

非常に騒がしいホテル、サービスも悪い、客室に小さな虫があらゆるところにいる、ルーフトップのプールは有料と全くいい所がない最低のホテルだった。

まずチェックイン時に部屋が予約されていませんと言われ30分ほど揉めました。 最終的に予約されておりましたがスタッフの方も予約されていないの一旦張りで大変困りました。 また部屋にあるトイレを一度流すと10分以上水が貯まらず大変不便です。 21階に宿泊したのですが窓からの騒音が酷く、眠れない日がありました。 翌日に部屋の清掃がなく、タオル交換がなかったため困りました。 チェックアウト時、デポジットの返金に10分以上待たされました。 6階にあるプールは無料ですが、写真に写っている屋上のプールは有料と言われました。 周りには美味しいレストランやマッサージ、ナイトマーケットがあり大変便利でした。 目的によって良し悪しはあるかと思いますが、 我々大人2名子供2名のファミリーには向いていませんでした。

They charge 180,000vnd per person to access the pool which they didn’t stated on their amenities listed on Expedia. This is the first ever hotel that charge to use the pool, which is a bummer! FALSE ADVERTISEMENT on expedia listing!! BE AWARE! Book somewhere else!!! Room wasn’t that clean either, very dusty and smells like mold.. never again!!!

Luxury apartment, good service, delicious breakfast buffet. It's so comfortable to stay here.