San Grand Hotel & Spa

Very warm and kind staffs make my trip comfortable

객실은 좁고 룸컨디션에 비해 가격은 전혀 가성비 좋지않습니다. 올드쿼터여행하기에는 좋은 장소라는 것 외에 그다지 큰 장점없음. 근데 올드쿼터 내 20만원안쪽 호텔들은 다 비슷한듯 하네요.

The perfect location near Hoankiem Lake, a very beautiful view at the restaurant and the roof top, esp. kind and friendly service at the front desk, bellboy and restaurant. And I want to thank to a general manager Susan and the front desk.

Ruby, Emma 최고의 직원들이었습니다.

친절하고 깨끗하고 편안했습니다. 위치도 좋아요

비가와서 옥상을 이용하진 못했지만 좋았어요

Great hotel and staffs were so nice. From the first floor at the reception and the rooftop restaurant, every staff was very supportive and gave so much love and help to the guests. Especially Ruby at the reception is amazing! She helped me get around in Vietnam during my stay, even after I checked out! If ever going back to Hanoi, I will definitely stay at this hotel to meet this great receptionist and concierge to know Hanoi more.

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직원들이 대단히 친절하고 편안하게 잘지내고 왔다. 이정도이면 굳이 비싼돈 지불하면서 브랜드 특급호텔을 이용할 필요가 없다고 본다. 아주 훌륭한 호텔이다. 단, 결점은 방이 조금 좁다는것이다.

good site, good service!

중심지에서 약간 떨어져 있지만 이동 중 불편함 없는 위치. 매일 조금씩 달라지는 조식 메인 메뉴와 갖 짜낸 신선한 쥬스. 청결도가 약간 부족하지만 친절한 직원들. 가성비 대비 만족.

체크아웃하고 시내 구경 좀하다가 공항가기 전 짐 찾으러 갔더니, 다른 어플로 호텔 리뷰 써달라고 강요하고 참 난감한 곳이네.. 조식은 먹을 것도 없고..

룸컨디션이나 조식 괜찮습니다. 무엇보다 직원분들이 굉장히 친절해서 다음에도 묵을 생각이 있습니다.

방이 다소 좁고(사진을 믿지는 마세요) 샤워시설이 조금 이상하긴 했지만 전반적으로 청결하고 편안했습니다 직원분들이 아주 친절해요 기분 좋은 서비스

今回の滞在はとても満足でした。 スタッフの皆さんはいつも笑顔で対応してくださり、とても気持ちよく過ごせました。困ったことがあった時も親身になって解決しようとしてくださり、その親切さがとても印象に残っています。 ウェルカムドリンクも美味しく、到着してすぐにほっと一息つくことができました。 お部屋は清潔に清掃されていて快適でしたし、立地も良く、観光や食事に行くのにも便利でした。 またハノイを訪れる機会があれば、ぜひ利用したいと思います。ありがとうございました。

Two things important to me is a/c and bedding. If it's important to you then this is the place to stay. Staff were great and not positioned on a main road so very quiet. Recommended 👍

Very nice hotel great staff, wonderful service, amazing breakfast opitions, nice gym, great location & excellent rooftop bar. Best comfort bed I've ever slept in, nice rooms everything needed was supplied, I will return. five stars from me.

great location

The room was "a bit" on the small side, however, the location, great staff and property more than made up for it. Great staff? I should say, "PHENOMENAL!" We forgot to check the safe before we checked out. As we were waiting in the lobby for our Grab, the rushed the items to us as we sat in the lobby. The contents included cash and an IPAD. ALL the cash was there, the IPAD, and a few other small items. Wonderful, honest staff. Also, very good breakfast. Remember to tip the maids as well as the breakfast staff.

Blown away! We had welcome fruit and drinks, the staff took time to discuss the city and attractions in the old quarter and showed us to our room. The bellhops would always help out with the heavy lifting. The decorative skill was next level for Hanoi, with beautiful finishings, weighted bathroom doors and stylish classic colours. Location was also conveniently close to the lake.