San Grand Hotel & Spa

Very warm and kind staffs make my trip comfortable

객실은 좁고 룸컨디션에 비해 가격은 전혀 가성비 좋지않습니다. 올드쿼터여행하기에는 좋은 장소라는 것 외에 그다지 큰 장점없음. 근데 올드쿼터 내 20만원안쪽 호텔들은 다 비슷한듯 하네요.

The perfect location near Hoankiem Lake, a very beautiful view at the restaurant and the roof top, esp. kind and friendly service at the front desk, bellboy and restaurant. And I want to thank to a general manager Susan and the front desk.

Ruby, Emma 최고의 직원들이었습니다.

친절하고 깨끗하고 편안했습니다. 위치도 좋아요

비가와서 옥상을 이용하진 못했지만 좋았어요

Great hotel and staffs were so nice. From the first floor at the reception and the rooftop restaurant, every staff was very supportive and gave so much love and help to the guests. Especially Ruby at the reception is amazing! She helped me get around in Vietnam during my stay, even after I checked out! If ever going back to Hanoi, I will definitely stay at this hotel to meet this great receptionist and concierge to know Hanoi more.

직원들이 대단히 친절하고 편안하게 잘지내고 왔다. 이정도이면 굳이 비싼돈 지불하면서 브랜드 특급호텔을 이용할 필요가 없다고 본다. 아주 훌륭한 호텔이다. 단, 결점은 방이 조금 좁다는것이다.

good site, good service!

중심지에서 약간 떨어져 있지만 이동 중 불편함 없는 위치. 매일 조금씩 달라지는 조식 메인 메뉴와 갖 짜낸 신선한 쥬스. 청결도가 약간 부족하지만 친절한 직원들. 가성비 대비 만족.

체크아웃하고 시내 구경 좀하다가 공항가기 전 짐 찾으러 갔더니, 다른 어플로 호텔 리뷰 써달라고 강요하고 참 난감한 곳이네.. 조식은 먹을 것도 없고..

룸컨디션이나 조식 괜찮습니다. 무엇보다 직원분들이 굉장히 친절해서 다음에도 묵을 생각이 있습니다.

방이 다소 좁고(사진을 믿지는 마세요) 샤워시설이 조금 이상하긴 했지만 전반적으로 청결하고 편안했습니다 직원분들이 아주 친절해요 기분 좋은 서비스

Ok standart. God beliggenhed og meget hyggelig gårdhave

A fantastic hotel experience in Hanoi We had a wonderful stay at Lucien Hanoi Lakeside Hotel & Rooftop. The hotel offered a beautiful view, great comfort, and very nice rooms. Everything felt fresh, comfortable, and well taken care of, but what truly made our stay special was the exceptional service. The staff went far beyond what we could have expected. They were welcoming, attentive, helpful, and genuinely caring throughout our entire stay. A special thank you to Luu Trang, who made our experience even better with outstanding service and kindness. The rooftop area was also a real highlight. The atmosphere, the views, and the overall feeling up there were absolutely amazing. It was the perfect place for us to relax and enjoy Hanoi from above. Overall, we can warmly recommend Lucien Hanoi Lakeside Hotel & Rooftop to anyone visiting Hanoi. Comfortable rooms, beautiful views, a lovely rooftop experience, and truly exceptional service that made our stay unforgettable.

The staff at Lucien Hanoi provided 5 stars service!!! Loved them.

Lovely staff, beautiful food, service exceptional. Would stay again. Very clean, comfortable bed and pillows. Happy hour on roof top bar and views of lake fantastic .

Everything was wonderful! Perfect location for the Old Quarter. Hotel was very nice and breakfast was delicious and convenient. Normally I do not interact much with staff, but the staff here went above and beyond. Staff was very attentive assisting us with day tours as well as communicating with our Grab drivers to get us to where we needed to be. I want to thank Anna, Dana, Frank, Tom and the wonderful bar and kitchen staff for making our stay in Hanoi absolutely wonderful.

スタッフが親切で素晴らしい 部屋も空調を効かせていてくれて、 良かったです。

Great central location, excellent staff and attention to detail.