머큐어 뉴포트

Room was very clean and well maintained with great facilities. Breakfast was very good and staff were kind

The hotel receptionist had an awful attitude, We asked for an upgrade we were told no but then she changed her mind and wanted to charge an extra fee of £15.00 so we declined. We were placed in a room that was adapted for a disabled person the noises from next door sounded like they were in our room. The room lay out don’t make sense and had to lie on awkwardly to see the Tv.

Friendly staff and clean comfortable room.

Room was clean and tidy, little small. Room service dinner was good but menu limited. Staff very helpful.

Clean and comfortable hotel very conveniently located in the city centre.

The room was spotless and I enjoyed my stay

Disappointed that although we were wet and tired and room was ready hotel would not let us check in early without paying £20. Absolutely in accord with their published policy but not what a decent hotel would do. Room keys did not work. Party resulted in dining room being closed and noise but no compensation. A hotel that puts money way above customer interest.

部屋もキレイ、スタッフ優しい

Room spotless, very comfortable

The room was very clean and the staff were helpful

Friendly helpful no biscuits in room to have with coffee hot breakfast buffet was cold

All was amazing

Excellent service and room was spotless

The check in staff were very friendly and welcoming. The room was spotlessly clean and very comfortable. Would definitely stay at Mercure hotels again.

Good hotel. Overpriced for what you get. Noise insulation not great.

Amazing

Everything stood out 10/10

Great stay

All great with Hotel, but staff stand out. Very friendly and they kindly arranged an early morning Taxi to take me to Hospital for planned surgery.

Great, I’m coeliac & nothing was too much trouble at breakfast.