What a wonderful hotel. It was my best room in travel here. They are kind and answer me really fast. Also the restaurant crews are kind. The location is really cool so that I can walk everywhere.

Nice room and services

Room was clean and staff was very good.

Seems pricey for the facility.

Decent hotel

General areas - lobby, elevators, etc. were a bit dirty and seemed run down. Room itself was fine. Staff was friendly. We were supposed to get an upgraded room with a roman tub and we did not get that.

Exceptional service

Room was very clean. No issue with the service received. Staff at front desk were great.

Did not have breakfast

Très bien situé, personnel très aimable

Everything was perfect. Close to everything. Will stay again

The staff were really welcoming and attentive to all our needs, always available with a smile...the location was excellent for our daily walking excursion, special thanks to Abby for her exceptional customer service handling our dinning request while serving an unexpected crowd with a smile, a true professional

Very comfortable, clean room. Friendly, efficient staff.

Feels more like a 2-star than a 4-star hotel as another person wrote. Coffee machine not properly working, hairs in the shower, empty shower dispensers, opened water bottle in the fridge and daily cleaning is done between 4:30-6 PM. One upside is the hotel being in walking distance to most stuff in Ottawa

Construction work started at 7am Saturday morning. Very noisy!

Good so far. Will give feedback tomorrow

So good especially the girl in fhd front desk.

Great place to rent for the weekend.

so nice and everyone so nice

I didn't get much sleep on my two nights there. The non-smoking room had heavy Smoke smell and feel.