Good value and good location. Hotel decor however is in need of a update

Yes the room was clean and comfortable and the cleaning and reception staff were courteous and friendly

Staff were lovely and friendly, polite Rooms were uncomfortable didnt get much sleep as bed was particularly uncomfortable. Cleaning of the room could be better toilet was stained like it isnt scrubbed very often and some dust . Paint work could do with touching up in parts. Breakfast was poor not good didnt eat much .

General impression is shabby but elegant

Room was clean and large. Great location for Cardiff and room had everything we needed for the stay. WiFi was also really solid and reliable. Some areas of hotel were dated but given the building is old this is understandable and is great in some ways as some of the character features are great, We had 2 incidents with key cards stopping working and 1 incident on final night with really loud inconsiderate people in room next door but staff were very quick and helpful in dealing with all incident and cannot be faulted.

Great stay at the Angel, really enjoyed my stay, The staff very helpful, nothing was to much for them, The room was fantastic, bathroom excellent, Can't say anymore, Hope to stay again in the future?

Personel nazik , asansör yok . Daha temiz olabilirdi .hergün tenizleniyor ama otel kendisi eski baya .

Spacious, clean and quiet staff were good. It was an on suite I would stay here again I would recommend it.

Lovely listed building but breakfast was a let down. Too much cooked breakfast keeping warm& spoiling

Great location, rooms mostly tidy, kind staff

This hotel is in serious need of an upgrade.

No working lift and had to walk up 6 flights of stairs. No soap or shampoo in room, couldn’t wash hands let alone use the shower. Asked for double bed and was told I had one but it was 2 singles “zip and locked” together so there was an uncomfortable ridge in the middle. Took my issues to manager in morning and had no apology, it was like playing tennis, she just batted each complaint back.

No lift so had to go up three flights of stairs

Lifts not working. A lot of stairs to walk to get to room. My partner has a number of health issues. Room dated and not premium that I payed for. Pillows uncomfortable. Light fixings loose on wall. Funny smells throughout hotel. Pictures on site do not match what you get. No aircon in room just a fan. Will not stay again

Room was very clean, the staff were friendly. Would definitely stay at the hotel again

Staff were amazing. Room was in poor condition lots of damp and mould especially in bathroom and wasn’t very clean

Friendly staff, clean rooms and good breakfast. Hotel is a little dated, in a great location and one of Cardiff’s historical building

The room was beautifully clean although a bit dated. Neither lifts were working and we were on the 3rd floor so had to climb 71 stairs. The staff were really friendly, efficient and helpful.

Staff was very helpful and friendly the hotel was very nice and warm and clean the only down was there no lifts but I will say there again and 10 minutes away from the railway & bus station and thanks to all at the hotel for a great time.

Lovely hotel. Dated, but for me that added to the appeal. Perfect location and friendly staff. Will definitely use again.