옆방과의 방음 처리가 잘 안됨.

​I was very disappointed with the quality of my recent stay. I've sent several emails regarding an item of clothing I left behind, but I haven't received a response. I was told my clothing had been found and that I just needed to send an email, but no one has gotten back to me.

Near to YYZ, comfort and clean.

호텔 청결이나 시설은 가격대비 훌륭해요. 다만 체크인할때 직원 태도가 태만하고 불친절해요.인도 여성인데 들어가기 전부터 기분이 나빠서 아직도 화가 나요.

1. 와이파이가 안 됐는데, 다른 혜택이 없었음. 2. 직원들은 대부분 친절함

Thanks for your service.

The staff was very helpful but the facility was not up to my standards. The bathtub was very slippery and the showerhead just ok. The breakfast was acceptable but somewhat pricey. The coffee was terrible. The warm chocolate chip cookies were great.

Washroom Tap was broken and shower tap was shaking. Staff were rude and disrespectful. There is a big gap in elevator and floor- my luggage cart got stuck twice.

Everyone was welcoming , professional and helpful. room was great clean and comfortable.

Room was nice and clean, however, the front desk staff could be a bit more friendly and approachable. You walk up to them, and they hesitate to greet you, you have to greet them. They don’t really have a welcoming approach- maybe it was just the ones I happened to deal with. Overall, it was a good stay though. No issues with the place.

Great location for business, travel stop over or a base of operation for a GTA stay. Staff are positive and prodessional.

The room smelled and was kind of dirty. The heating was really loud and made it hard to sleep.

We booked three nights. Our initial room had some damage to wall, a dresser drawer and had looked half cleaned. We called down to the front desk and immediately was apologized to and was given another room. The room given was a kitchenette sweet and it was fantastic. Roomy, clean, two tvs one in the living room area (with pull out couch) and one in bedroom. Outside the doors (any door) had a ton of cigarette butts so perhaps some butt collectors so people don’t litter all over ground. Over all the front seat staff were very kind and accommodating.

Cleaning crew make calling with phone with loudspeaker in front of my room, so disturbing customers inside the room. 8.30am knocking the door while we are still sleeping. I never want visit this hotel in the future.

Just average

No llega bien los mails de check-in

Perfect place for

Clean. Frequent shuttle service. Quiet. Good cookies

A bit pricy for what they offer.

Breakfast is supposed to be free, it was not. Customers service is poor as i was hung up on a couple of times.