옆방과의 방음 처리가 잘 안됨.

​I was very disappointed with the quality of my recent stay. I've sent several emails regarding an item of clothing I left behind, but I haven't received a response. I was told my clothing had been found and that I just needed to send an email, but no one has gotten back to me.

Near to YYZ, comfort and clean.

호텔 청결이나 시설은 가격대비 훌륭해요. 다만 체크인할때 직원 태도가 태만하고 불친절해요.인도 여성인데 들어가기 전부터 기분이 나빠서 아직도 화가 나요.

1. 와이파이가 안 됐는데, 다른 혜택이 없었음. 2. 직원들은 대부분 친절함

Thanks for your service.

Room clean and well appointed. Staff was accommodating and helpful.

Clean and large room, great staff and convenient shuttle

Very good

Clean, staff are professional, and the airport shuttle.

Good value

Bathroom smelled like mildew, random pillowcase and towel behind fixtures. Called for extra towels, but ended up waiting 4 hours until housekeeping arrived. Appreciate the fridge and microwave.

The property is well maintained

Uncomfortable mattress and squeaky. Broken drapes, toilet paper holder. Toilet flushing was incredibly loud. Room very cramped. Staff were pleasant.

It's an airport hotel, so I was expecting average service. The staff were exceptional and welcoming. Very pleased. Again, it was an airport hotel restaurant, and I booked a group of 15 into the restaurant for a reunion meeting and wasn't expecting much. The food was superb and everyone was very happy with whatever they ordered. The staff ensured that we had a great time. Very pleased. As part of a larger group, we had a breakfast for the team. Again, not expecting more than plastic eggs and dry muffins. Exceeded our expectations for the group breakfast. Very pleased! Highly recommend this hotel for individuals or groups.

The room itself was fine but the hotel is a bit tired.

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Good stay.

Lovely bed, quiet room great staff.

It was a clean room and good services but the staff at the reception who checked me in lacked professionalism and was rude, excluding that i would say that the stay was pleasant.