DoubleTree by Hilton Toronto Airport West

Near to YYZ, comfort and clean.

호텔 청결이나 시설은 가격대비 훌륭해요. 다만 체크인할때 직원 태도가 태만하고 불친절해요.인도 여성인데 들어가기 전부터 기분이 나빠서 아직도 화가 나요.

1. 와이파이가 안 됐는데, 다른 혜택이 없었음. 2. 직원들은 대부분 친절함

Thanks for your service.

Easy to get to and vlose to many things. Quick check in and very quiet.

We had an amazing stay. Amandip on check in upgraded our stay to a suite also accommodation upgraded to 2 pm check out as I had a meeting at 3 . Amazing service I will definitely come back there again. Amazing stay!!!

A false fire alarm at room happened at 4:00 am and lasted one hour, the alarm was so aloud everyone could not slept

Very good

Great spot!

I like it

Le matelas est du pour etre changé

A bit far from the airport and you have to wait 40 minutes for the shuttle bus but otherwise it was ok

The property does not look like the pictures. Very dated. Appears unclean. Toilet roll holder fell when touched. Room smelt of the previous person. I booked a room with a king bed specifically and was given a double room with two beds. Unsure why the room I booked was given away. They said this was the only room available. Staff did not seem knowledgeable about the area when I asked if there was a shop or food place nearby they said not really but I took a walk and found some. One of the transfer staff was very very rude although I was first he made me stand to one side while he put everyone else’s luggage on before he put mine.

Great place

It’s nice that they welcome guest with there warm cookies

The room is nice and tidy. The cleaners are nice and friendly.

All was good it was a late check in and a 10am check out

Nice stay. Hotel was very lively.

Very clean, great pool, and great customer service!

The number with option 1 no one would answer for 7 3-5 minute calls and one call let it ring 15 minutes. There Are 2 double Tree at airport. They answer but nothing they could do. Tried to call the front desk for wake-up but no one would answer. Service front staff terrible . They were not that busy.