8.8
매우 좋음
리뷰 1,002개
청결

9.2

편안함

9.0

서비스

9.0

실제 이용 고객 리뷰 Grand Wailea A Waldorf Astoria Resort

페이지당 리뷰 수
20
40
상위 리뷰
SANGSOO
icon-친구 및 가족
친구 및 가족
6.0
/10
161주 전에 리뷰함

Hotels.com verified review

Wondeful room interior, ocean view and bed/room size ever. But cleanliness and in-room amenities was worst relative to the price we paid (Over $1350 per night). Every morning, throats hurted as the room seemed to have too much dusts, and there were no water pot and kitchen utensils. Out of all things, its restaurants in this 5-star hotel was the worst ever. Worse than any other low-cost dining outside the hotel. Ikena, the breakfast buffet, had great serving staffs and ocean view, but food was awful. Diversity was very lacking, and taste was bad too. It only had several types of breads, one pancake, salads, meats(bacom and sausage only), milks, yogurts, fruits and one single omelette stand with a staff. Fruit juices, omelette, fruits were decent but anything else did not deserve to be in a 5-star hotel and $50/person price. Humuhumunukunukuapua, had a nice air and interesting interior as if we were eating on a hut on a sea, but food was just like any other TGIF or Outback's microwave warmed foods. If a 5-star hotel offers this quality of foods, it deserves to be evaluated as "AWFUL" or "WORST". Even local people say its restaurant is awful, and they guess the reason as Grand Wailea's policy to rotate chefs every 3 months. (If it is true or not) As a guest wishing Grand Wailea keeps its great strength and thrives throughout the next generation, I really hope Grand Wailea matches its quality to price!!!!
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Verified traveler
10.0
/10
219주 전에 리뷰함

Hotels.com verified review

시설도 깨끗하고 너무 이뻣습니다 ㅎ 공사중으로 몇군데 닫아놓은 곳도 있었지만 대부분 이용 가능했습니다 직원들도 매우 친절했고 너무나도 아름다운 호텔이었습니다 ^^
KIM
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
314주 전에 리뷰함

Expedia Group verified review

디너 룸서비스 메뉴가 룸에 없음. 크고 복잡한 시설 관련 체크인시 설명해 주지 않음. 멋진 풀과 슬라이드가 가득함.
Yermonia
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Great hotel
Suzi
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Great hotel
Jillian H
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

This resort is stunning! The view from our room was amazing! We stayed 8 nights and ate at all the restaurants. All were great. Nobu had the best sunset (make reservation for 30 mins prior to sunset and request the middle table out on the patio). The bar at Humuhumunukunukuapuaa is so cool! You’ll see all the stars of Finding Nemo. We also attended the Luau and had a VIP table right in front. Definitely worth it!
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Flor De María Gómez
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Todo está bien excepto que no hay ni una persona que hable español a pesar que en su página dice que uno de los idiomas que hablan en el hotel es el español.
Sally
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

We spent 1 day of our trip to Maui at the Grand Wailea to enjoy the pools before we left the island. This was our 4th time at Grand Wailea - and it was amazing again. There was a bit of concern with my initial booking that I tried to get corrected by phone before arrival, but Gilbert at the front desk was super reassuring and got us all sorted! We had a wonderful stay! Wayne at the swim-up bar was super nice, and we all loved the aquarium bar at Humahuma - definitely another highlight!
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EMANUEL
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

A step down from the Four Seasons next door, but it was an ok stay.
Craig A
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Wonderful place can’t wait to go back great value
Erick
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Great way to keep kids burning calories, and fun to relax as well. The fog generator in the cavern by the bar is amazing, but wish slides were all open and more unique fog was available.
Elizabeth
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

Spa was amazing. Loved Carey! The hotel itself can be renovated. It’s showing its age. I use to stay here every year 25 years ago.
Dione
icon-친구 및 가족
친구 및 가족
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Everything was wonderful
Paul
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Wonderful accommodations!
james
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

The property is beautiful
Francisco
icon-여가
여가
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Excellent property, beautiful rooms, very clean rooms and property, the beach is excellent with nice clear water year round, staff is very attentive, food is first class, very safe, property is kept in excellent shape, pools are nice and clean, the gardens are always clean and nicely manicured, loved the fish ponds around the rooms, excellent experience, highly recommended property.
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Taryn
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
20주 전에 리뷰함

Expedia Group verified review

Pros: The pools and water slides were nice for and the beach access and beach were great. Rooms were cleaned daily and were large and nice. Check in and billing were easy. Cons: Very large property so it took a while to get where you were going. The only parking option was valet for $75/overnight. We chose to park our car offsite and received guff from a few certain valet attendants, others were nice. Beach chairs were available for free to carry out ourselves, but nicer pre-setup chairs with umbrellas had a fee of $75. Hotel does not offer leis at welcome. Overall: Hotel was pretty, well kept, clean, and had fun pools for young children. Experience would have been much better if parking was free for guests considering the price per night of hotel and additional resort fee. Would not consider this a “luxury” hotel.
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Rainer
10.0
/10
20주 전에 리뷰함

Hotels.com verified review

Large balcony ocean views
James Ronald
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Great
Katerina
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Das Hotel ist zwar preislich im höheren Segment, aber jeder Dollar macht sich bemerkbar: Die Mitarbeiter sind außergewöhnlich kundenorientiert und geben einem das Gefühl, wirklich willkommen zu sein. Wir hatten kein Frühstück gebucht, was aber dank des hoteleigenen Minimarkets kein Problem war. Beim Check-in haben wir sogar ein kostenloses Zimmerupgrade erhalten – ein schöner Start in den Urlaub. Die Abendrestaurants sind hervorragend, sowohl vom Essen als auch vom Service. Besonders das Restaurant Humuhumunukunukuapuaa und das dortige Personal haben unseren Aufenthalt noch entspannter gemacht. Ein ganz großes Dankeschön auch an unser Zimmermädchen von Zimmer 6098 – sie hat ihren Job mit viel Sorgfalt und Liebe zum Detail gemacht. Die Zimmer sind superschön, der Garten ist perfekt gepflegt, der Pool riesig und der Poolservice erstklassig. Insgesamt ein traumhafter Aufenthalt, den wir jederzeit weiterempfehlen können.
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페이지당 리뷰 수
20
40

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