사실 큰 기대를 하지 않았던 곳인데 편안하고 친절했다. 룸 컨디션 뿐만 아니라 호텔 전반적으로 관리가 잘 되어있는 느낌이었다. 다만 한가지 아쉬운점은 숙박을 해도 주차비를 받는다는 점과 차에서 로비까지 짐을 들고 계단을 올라야 한다는 점은 너무너무 불편했다. 계단 외에 엘리베이터 또는 경사로 조차 없었다. 그 점은 주차장에서도 마찬가지였다. 주차문제에도 불구하고 호텔이 의외로 예쁘고 친절해서 만족스러웠다.

Das Hotelzimmer war sehr schön und mit allem nötigen ausgestattet. Die Aussicht vom Balkon in den Garten war sehr schön.

Beautifully designed rooms, had a garden outlook which was wonderful. The spa was a nice place to relax. Great pool with towels provided. Amazing staff who always went the extra mile and were so thoughtful and attentive. Lovely food, good wine selection including local wines.

Always a delight to return to the Mencey. Wonderful staff and amenities. Great place to relax by outdoor pool, which is serene, set within beautiful garden. Good location with only a few minutes walk to the centre of Santa Cruz.

The room was beautifully designed with the most wonderful outlook over the gardens. The pool was lovely and the delicious non-alcoholic cocktail served mid- morning was a delightful touch. The massage and spa was superb with thoughtful attention to details throughout. The food served at both breakfast and dinner was very high quality. Overall it has been a wonderful stay, as all of the above mentions but what has really stood out, throughout our stay, has been the attentive and friendly staff, thank you all for making our stay so memorable.

Everything was perfect. We love to come here

Todo súper , nos encantó

Great experience and staff but pillows were a bit strange

Perfect

An all-star hotel in every aspect.

Z

Habitacion y baño anticuados Desayuno de calidad MEDIOCRE OBRAS Y RUIDO en la habitacion contigua!!!! No volveré

Tout était parfait.

Excellent perfect location, access to everything easy rooms excellent and best breakfast in Santa Cruz

Si

Reichhaltiges Frühstücksbuffet Schöne Anlage mit Pool

A well presented property with excellent facilities ( just a shame that access to the indoor pool is not available to guests without additional cost). Restaurant staff were excellent and the food was very good ( although at times over seasoned). We had a very enjoyable stay despite poor weather.

Front desk staff very helpful, especially Salvador and Carlos! Hank you for the help

From start to finish this was an amazing experience, from attentive staff to a brilliant location.

yes