직원들은 친절했습니다. 주변 호텔과 객실은 매우 고전적인 곳 같았습니다. 좋은 서비스를 유지해 주세요. 위치도 매우 좋았습니다.

Hotel tua tapi masih terawat lokasi persis di depan west lake pagi-pagi bisa jogging bersama penduduk lokal.

I stayed on the West Wing of Shangri-la Hangzhou, right across the magnificent West Lake. There's mixed reviews on Shangri-la but I found my stay to be really pleasant. The hotel staffs are helpful with all the nitty gritty request of bath gel, water etc. The concierge, mr. Sky Shao was extremely helpful with tickets booking and refund. And he even all the stretch to making sure we got our refund back way after his office hour. Overall I find Shangri-la with its service and beautiful surrounding a memorable experience and would definitely come back again.

좋은 위치, 인상적인 서호 쇼를 감상하려면 도보 5분이면 됩니다.