샹그릴라 항저우

객실도 깔끔하고, 수압도 좋았는데, 무엇보다 서호 근처에 있어서 위치가 좋았습니다. 호텔에서 길 건너면 바로 인상서호 공연을 볼 수 있고, 호텔 건너편에 소제가 있어, 소제 앞에서 미니 관광차도 타고, 서호 유람할 수 있어서 좋았습니다.

서호 바로 앞, 특히 인상서호 공연장 근처이므로, 위치가 정말 최고입니다. 다만 시설 대비 가격이 너무 비싸요~

good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again

員工非常友好

服務到位 精緻優雅 雖然隨時間勢必老舊 但乾淨整潔 無可取代的最佳位置

Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!

西湖邊，酒店服務良好

The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.

Lovely staff and excellent location

Excelente ubicación

The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms. The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options. The location is exquisite, right on the picturesque West Lake. The property would fit in perfectly into a Wes Anderson film.

Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past.

房間設備有點老舊，但就在西湖旁邊，很方便風景優美

Location, quality of service!

Convenient location.

Overall excellent services from all staffs. Rooms are clean but the entire hotel seems old and need a good renovation. Meals are good.

A great location.

Shangri-la Hotels, as a brand, is one of my favorite brands. The Shangri-la Hangzhou, overlooking the famous Xihu, is impeccably maintained and clean. The rooms are decently sized and comfortable. The staff is not obtrusive but always present and pleasant. The amenities are commensurate with the type of rooms. It is definitely a great hotel for leisure travel or vacation resort. I'll definitely go there again on my next visit to Hangzhou.

Location is great, cross street is the lake. Staff is very friendly.

Terrible breakfast