Shangri-La Hangzhou

Hotels
8.4
/10
Very Good
261 reviews

What Guests Say About Their Stay

Lius H.

8.8
/ 10
Good location, 5 mins walk to see impressive west lake show.

Zhenglin

10.0
/ 10
Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue.

Sheung Lap

10.0
/ 10
good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again

Emily

10.0
/ 10
Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!
In the Area
See Map
78 Beishan Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
note: hotel was previously named Shangri-La Hangzhou Shangri La Hangzhou is a hotel is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Hangzhou

78 Beishan Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007
Discover More Places
Lobby Shangri La Hangzhou
Exterior 2 Shangri La Hangzhou

Discover More About Shangri-La Hangzhou

What You Might Like - All About Shangri-La Hangzhou

Shangri-La Hangzhou is more than just a hotel; it's an experience. Guests consistently rave about the impeccable service, the breathtaking views of the West Lake, and the sheer opulence of the property. From the moment you step inside, you're enveloped in an atmosphere of refined luxury and tranquility. It's the perfect blend of modern elegance and traditional Chinese hospitality, making it a truly unforgettable stay.

The hotel's popularity stems from its prime location, offering easy access to both the city's vibrant cultural scene and the serene beauty of West Lake. The stunning architecture and meticulously landscaped gardens are also major draws, providing a peaceful oasis in the heart of Hangzhou. Many guests highlight the exceptional dining experiences available within the hotel, with a range of cuisines and settings to choose from. It's a truly special place to celebrate a special occasion or simply enjoy a luxurious getaway.

One recent guest described their stay as "absolutely divine!" They praised the staff's attentiveness, the luxurious amenities, and the overall feeling of being pampered. Another guest called it "a true Shangri-La experience," highlighting the seamless blend of luxury and comfort. If you're looking for a truly unforgettable hotel experience in Hangzhou, Shangri-La Hangzhou is a top choice.

Concept & Design Shangri-La Hangzhou

The Shangri-La Hangzhou is designed to evoke a sense of serene elegance, seamlessly blending modern sophistication with traditional Chinese aesthetics. The architecture incorporates elements of classical Chinese design, creating a harmonious balance between the old and the new. The hotel's design is a testament to thoughtful planning and attention to detail, creating a space that is both visually stunning and incredibly comfortable.

While not explicitly attributed to a single famous designer, the hotel's design reflects a collaborative effort to create a unique and memorable experience. The overall aesthetic is one of understated luxury, with a focus on natural materials and calming colours. The use of natural light and carefully chosen artwork further enhances the feeling of serenity and sophistication.

Stepping into the hotel lobby is like entering a tranquil sanctuary. The high ceilings, elegant furnishings, and soft lighting create a welcoming and inviting atmosphere. The space is both grand and intimate, offering a perfect blend of sophistication and comfort. It's the ideal place to relax after a day of exploring Hangzhou or to simply enjoy a quiet moment of peace.

Different Hotel Room Types Available in Shangri-La Hangzhou

Choosing the right

hotel room type

is crucial for a comfortable stay. Shangri-La Hangzhou offers a variety of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels

to luxurious suites. Let's explore the different options available, including

different hotel room types

.

  • Deluxe Room:

    Offers stunning city views, non-smoking options available. Bathtub and bidet included.
  • Grand Deluxe Room:

    Larger than the Deluxe Room, with West Lake views. Non-smoking options available. Bathtub and bidet included.
  • Horizon Club Room:

    Includes access to the Horizon Club Lounge, offering complimentary breakfast, afternoon tea, and evening cocktails. City or West Lake views. Non-smoking options available. Bathtub and bidet included.
  • Suite Rooms:

    Various suites available, offering spacious living areas and stunning views. Non-smoking options available. Bathtubs and bidets included.

Please note: Shangri-La Hangzhou does not currently offer pet-friendly rooms.

Unique Hotel Facilities in Shangri-La Hangzhou

Shangri-La Hangzhou boasts a range of exceptional

hotel facilities

, catering to both adults and children. From relaxing spas to exciting kids' clubs, there's something for everyone. These

hotel facilities

enhance your stay, making it a truly memorable experience. Let's explore some of the highlights.

  • Swimming Pool:

    A stunning outdoor pool, perfect for a refreshing dip. Open daily from 7 am to 9 pm.
  • Fitness Centre:

    State-of-the-art equipment available for a great workout. Open 24 hours.
  • Spa:

    A luxurious spa offering a range of treatments and massages (additional charges apply, prices vary depending on the treatment). Open from 10 am to 10 pm.
  • Kids' Club:

    A supervised play area for children, offering various activities and entertainment. Open from 9 am to 9 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Shangri-La Hangzhou

Shangri-La Hangzhou offers a delightful array of dining options, from lavish buffets to exquisite à la carte menus. Whether you're looking for a casual meal or a fine dining experience, you'll find something to satisfy your taste buds. These

hotel restaurants

and

hotel cafes

provide a culinary journey.

  • The Lobby Lounge:

    Offers afternoon tea and light snacks. Open from 10 am to 10 pm.
  • Shang Palace:

    A fine-dining Cantonese restaurant, offering a sophisticated menu and elegant ambiance. Open for dinner from 6 pm to 10 pm.
  • Café:

    Serves breakfast, lunch, and dinner, offering a variety of international and local dishes. Open from 7 am to 10 pm.
  • Buffet Breakfast:

    A lavish buffet breakfast is served daily in the main dining area. (Price varies depending on the room type and package).

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Shangri-La Hangzhou offers excellent connectivity, making your journey smooth and stress-free. Here are some ways to reach the hotel from the nearest airport, including

hotel transfer

options.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    The hotel offers an airport pick-up service. Bookings are recommended at least 24 hours in advance.
  • Private Car Service:

    A more luxurious option, offering a comfortable and private transfer to the hotel.

Nearby MRT Station & Bus Stops Nearby

Shangri-La Hangzhou enjoys excellent public transport links, making it easy to explore the city. The hotel is conveniently located near several

nearby MRT stations

and

bus stops nearby

, providing easy access to various attractions. Here's what you need to know about local transport.

  • Nearest MRT Station:

    Approximately a 10-minute taxi ride from the hotel.
  • Nearest Bus Stop:

    Located within a 5-minute walk from the hotel.
  • Payment Options:

    You can use a Hangzhou Tong card (rechargeable travel card) or Alipay/WeChat Pay on buses and the MRT.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Shangri-La Hangzhou

Hangzhou offers a wealth of family-friendly attractions, perfect for a fun-filled day out. These

nearby attractions

and

nearby activities

are easily accessible from Shangri-La Hangzhou. Here are a few suggestions for

nearby sightseeing places

and

things to do nearby

.

  • West Lake:

    A stunning lake offering boat rides, scenic walks, and beautiful views. (Free entry)
  • Lingyin Temple:

    A historic Buddhist temple with intricate carvings and peaceful gardens. (Small entry fee)
  • Hangzhou Zoo:

    Home to a wide variety of animals, perfect for a family day out. (Entry fee applies)
  • China National Silk Museum:

    Learn about the history and production of silk. (Entry fee applies)
  • Yue Fei Temple:

    A temple dedicated to the famous Song Dynasty general Yue Fei. (Small entry fee)

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near Shangri-La Hangzhou

Looking for alternative accommodation options near Shangri-La Hangzhou? Whether you're seeking luxury or budget-friendly choices, there are several

cheap hotels nearby

and other

affordable hotels nearby

. Here are some suggestions for

hotels with airport shuttle

and other

hotels near by

.

  • Luxury Accommodations:

    (Note: Specific luxury hotel names in Hangzhou require further research and may vary based on availability and definition of "nearby".)
  • 4-Star Hotels:

    (Note: Specific 4-star hotel names in Hangzhou require further research and may vary based on availability and definition of "nearby".)
  • 3-Star Hotels:

    (Note: Specific 3-star hotel names in Hangzhou require further research and may vary based on availability and definition of "nearby".)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its luxurious amenities, stunning location, and exceptional service, Shangri-La Hangzhou promises an unforgettable stay. To make your trip even more convenient, consider booking your stay through Traveloka. You can easily find and

book cheap hotels

or

cheap hotels nearby

, ensuring a hassle-free booking process. And don't forget to

book cheap air tickets to China

with Traveloka to complete your travel arrangements. Start planning your dream getaway today!

All facilities in Shangri-La Hangzhou

Bar, Cafe and Lounge Shangri La Hangzhou
Bar, Cafe and Lounge
Entertainment Facility Shangri La Hangzhou
Entertainment Facility
Fitness Center Shangri La Hangzhou
Fitness Center
Functional Hall Shangri La Hangzhou
Functional Hall
Common Space Shangri La Hangzhou
Common Space

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • Hair salon
  • Gift shop
  • Shops

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Things to Do

  • Health club
  • Massage

Transportation

  • Car rental

General

  • AC

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Shangri-La Hangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Hangzhou
382
Number of floors in Shangri-La Hangzhou
7
Another facilities in Shangri-La Hangzhou
Early check-in, Room service, Coffee shop, Safety deposit box, 24-hour room service

Frequently asked question in Shangri-La Hangzhou

What are available facilities at Shangri-La Hangzhou?
There are top facilites at Shangri-La Hangzhou such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Hangzhou?
The standard check-in time at Shangri-La Hangzhou is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Hangzhou provide breakfast?
Yes, Shangri-La Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Hangzhou
Shangri-La Hangzhou has a 0.0-star rating.
How many floors does Shangri-La Hangzhou have?
Shangri-La Hangzhou has 7.
See All

More Reviews from Other Guests in Shangri-La Hangzhou

Overall Ratings & Reviews Shangri La Hangzhou

Traveloka (5)
Other sources (256)
8.4
Very Good
From 256 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri La Hangzhou

Number of reviews per page
20
40
Top reviews
Zhenglin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The corridors look a little rundown but the rooms are fine. We had a balcony on the front of the hotel. The breakfast is top-notch and the breakfast room has a view of West Lake. The hotel is relatively secluded but in a perfect location by West Lake. There are lots of pictures in the hallways of famous people who stayed at the hotel like Vladimir Putin and Nelson Mandela.
Read More
Sheung Lap
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again
Emily
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!
Devin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.
Francesca Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Lovely staff and excellent location
Darren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms. The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options. The location is exquisite, right on the picturesque West Lake. The property would fit in perfectly into a Wes Anderson film.
Read More
Tianyi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past.
Read More
naresh
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Location, quality of service!
Hong
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Convenient location.
Wei Liang
icon-Leisure
Leisure
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Overall excellent services from all staffs. Rooms are clean but the entire hotel seems old and need a good renovation. Meals are good.
jim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

A great location.
William
icon-
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Shangri-la Hotels, as a brand, is one of my favorite brands. The Shangri-la Hangzhou, overlooking the famous Xihu, is impeccably maintained and clean. The rooms are decently sized and comfortable. The staff is not obtrusive but always present and pleasant. The amenities are commensurate with the type of rooms. It is definitely a great hotel for leisure travel or vacation resort. I'll definitely go there again on my next visit to Hangzhou.
Read More
Roy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Location is great, cross street is the lake. Staff is very friendly.
Mikhail
icon-Business
Business
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Terrible breakfast
Marcia
icon-Business Family
Business Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

It is a beautiful hotel on the lake with many wonderful memories.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

The hotel is very old, furniture and bathroom need to be refurbished. I booked this hotel because of the location, however there are more better choice beside Shangri-La Hangzhou. Will not come back again unless they refurbish the hotel.
YAN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Very nice location, 5 minutes walk from Gushan Park.
Hongfei
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

It is next to the lake and one of the best parks in Hangzhou.
Xiaosong
icon-Leisure
Leisure
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Best location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri La Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri La Hangzhou

Traveloka (5)
Other sources (256)
8.4
Very Good
From 256 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri La Hangzhou

Number of reviews per page
20
40
Top reviews
Zhenglin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The corridors look a little rundown but the rooms are fine. We had a balcony on the front of the hotel. The breakfast is top-notch and the breakfast room has a view of West Lake. The hotel is relatively secluded but in a perfect location by West Lake. There are lots of pictures in the hallways of famous people who stayed at the hotel like Vladimir Putin and Nelson Mandela.
Read More
Sheung Lap
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again
Emily
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!
Devin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.
Francesca Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Lovely staff and excellent location
Darren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms. The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options. The location is exquisite, right on the picturesque West Lake. The property would fit in perfectly into a Wes Anderson film.
Read More
Tianyi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past.
Read More
naresh
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Location, quality of service!
Hong
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Convenient location.
Wei Liang
icon-Leisure
Leisure
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Overall excellent services from all staffs. Rooms are clean but the entire hotel seems old and need a good renovation. Meals are good.
jim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

A great location.
William
icon-
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Shangri-la Hotels, as a brand, is one of my favorite brands. The Shangri-la Hangzhou, overlooking the famous Xihu, is impeccably maintained and clean. The rooms are decently sized and comfortable. The staff is not obtrusive but always present and pleasant. The amenities are commensurate with the type of rooms. It is definitely a great hotel for leisure travel or vacation resort. I'll definitely go there again on my next visit to Hangzhou.
Read More
Roy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Location is great, cross street is the lake. Staff is very friendly.
Mikhail
icon-Business
Business
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Terrible breakfast
Marcia
icon-Business Family
Business Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

It is a beautiful hotel on the lake with many wonderful memories.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

The hotel is very old, furniture and bathroom need to be refurbished. I booked this hotel because of the location, however there are more better choice beside Shangri-La Hangzhou. Will not come back again unless they refurbish the hotel.
YAN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Very nice location, 5 minutes walk from Gushan Park.
Hongfei
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

It is next to the lake and one of the best parks in Hangzhou.
Xiaosong
icon-Leisure
Leisure
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Best location
Number of reviews per page
20
40