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Shangri-La Hangzhou

Hotels
Finding rooms for you...
8.4
/10
Very Good
265 reviews

What Guests Say About Their Stay

Lius H.

8.8
/ 10
Good location, 5 mins walk to see impressive west lake show.

Annie

10.0
/ 10
Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel.

Zhenglin

10.0
/ 10
Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue.

Sheung Lap

10.0
/ 10
good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again
In the Area
See Map
78 Beishan Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
note: hotel was previously named Shangri-La Hangzhou Shangri La Hangzhou is a hotel is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Hangzhou

78 Beishan Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310007
Discover More Places
Lobby Shangri La Hangzhou
Exterior 2 Shangri La Hangzhou

Discover More About Shangri-La Hangzhou

note: hotel was previously named Shangri-La Hangzhou

Location
Shangri La Hangzhou is a hotel is located at Shangcheng Qu.

About Shangri La Hangzhou

From business event to corporate gathering, Shangri La Hangzhou provides complete services and facilities that you and your colleagues need.

Shangri La Hangzhou is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Shangri La Hangzhou, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Hangzhou exclusively for you.

Shangri La Hangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Shangri La Hangzhou.

All facilities in Shangri-La Hangzhou

Bar, Cafe and Lounge Shangri La Hangzhou
Bar, Cafe and Lounge
Entertainment Facility Shangri La Hangzhou
Entertainment Facility
Fitness Center Shangri La Hangzhou
Fitness Center
Functional Hall Shangri La Hangzhou
Functional Hall
Common Space Shangri La Hangzhou
Common Space

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • Hair salon
  • Gift shop
  • Shops

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Shangri-La Hangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Hangzhou
382
Number of floors in Shangri-La Hangzhou
7
Another facilities in Shangri-La Hangzhou
Buffet breakfast, Continental breakfast, Car rental, Health club, Massage

Frequently asked question in Shangri-La Hangzhou

What are available facilities at Shangri-La Hangzhou?
There are top facilites at Shangri-La Hangzhou such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Hangzhou?
The standard check-in time at Shangri-La Hangzhou is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Hangzhou provide breakfast?
Yes, Shangri-La Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Shangri-La Hangzhou have?
Shangri-La Hangzhou is a 5.0-star hotel.
How many floors does Shangri-La Hangzhou have?
Shangri-La Hangzhou has 7 floors.
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More Reviews from Other Guests in Shangri-La Hangzhou

Overall Ratings & Reviews Shangri La Hangzhou

Traveloka (5)
Other sources (260)
8.4
Very Good
From 260 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.0

Service and Facilites

8.6

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Traveler Reviews Shangri La Hangzhou

Number of reviews per page
20
40
Top reviews
Yaochiu
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Property should provide more information about your facilities to your guests. Something like SPA, swimming pool and exercise room.
Sherry
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Breakfast was fabulous. Friendly staff.
Casey
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

BF was very good ! Room looks like a little bit old style, but staff are kind of friendly.
Annie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel.
Zhenglin
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue.
David
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The corridors look a little rundown but the rooms are fine. We had a balcony on the front of the hotel. The breakfast is top-notch and the breakfast room has a view of West Lake. The hotel is relatively secluded but in a perfect location by West Lake. There are lots of pictures in the hallways of famous people who stayed at the hotel like Vladimir Putin and Nelson Mandela.
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Sheung Lap
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again
Emily
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!
Devin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.
Francesca Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Lovely staff and excellent location
Darren
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms. The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options. The location is exquisite, right on the picturesque West Lake. The property would fit in perfectly into a Wes Anderson film.
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Tianyi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past.
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naresh
icon-Leisure
Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Location, quality of service!
Hong
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Convenient location.
Wei Liang
icon-Leisure
Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Overall excellent services from all staffs. Rooms are clean but the entire hotel seems old and need a good renovation. Meals are good.
jim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

A great location.
William
icon-
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Shangri-la Hotels, as a brand, is one of my favorite brands. The Shangri-la Hangzhou, overlooking the famous Xihu, is impeccably maintained and clean. The rooms are decently sized and comfortable. The staff is not obtrusive but always present and pleasant. The amenities are commensurate with the type of rooms. It is definitely a great hotel for leisure travel or vacation resort. I'll definitely go there again on my next visit to Hangzhou.
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Roy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Location is great, cross street is the lake. Staff is very friendly.
Mikhail
icon-Business
Business
8.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Terrible breakfast
Marcia
icon-Business Family
Business Family
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

It is a beautiful hotel on the lake with many wonderful memories.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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