Don’t expect help from staff. While carrying two bags pushing a third suitcase and helping my disabled wife, past the desk with three employees standing around staring at their phones, not a single offer to get even a baggage cart, much less offer assistance. Stay elsewhere.

Comfortable clean and quiet. Amazing location Recommended

Check in was slow (20 minutes for one person) and there was a line up. One worker was eating lunch and didn’t come out until lunch was over despite the line up. The breakfast was out of food multiple mornings.

Plane room

Another great experince, staff were amazing and location is perfect.

Hardly any toilet paper when we arrived. No cable TV even though the website indicates there is. We stayed 2 nights but there was no maid service for our room. We mentioned this at the front desk at 5:00pm but were told the cleaning staff had gone home. Disappointing overall considering what we paid for our room. The location of the hotel is the only positive thing about our stay.

I had a pleasant stay at the Waterfront Hotel in Burlington. The location is excellent, right by the lake, with beautiful views and easy access to nearby restaurants and walking trails. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay. Overall, a relaxing experience and I would consider staying here again.

Good experience overall

We’ve stayed here many times over the years and have never been disappointed. For us, it’s been great having a full-service restaurant attached to the hotel. Be prepared for $20/night parking, but that’s just the way things are!

Room was comfy and clean. Check-in and check-out went smoothly. Location was so convenient as it’s walking distance to coffee shops, restaurants/bars, retail stores, and obviously the park!

This hotel offers patients who are having surgery or visiting the hospital discounts on their stay make sure you check in directly with the hotel or ask Expedia to reduce the rate that is posted if you are in fact doing a hospital stay. I am asking that Expedia refund some of our money to reflect that discount

Good. Needs improvement, the tub drain is clogged.

Breakfast was so disappointing, real poor selection, not even the usual pancake or waffle. One choice of egg only (garden quiche this morning) boxed cheerios. And let's not talk about parking, 22$ per night. Good view, but no balcony to enjoy it. Good location, but i was more satisfied at a super 8...

Excellent locations... note the walls are thin but it appears management is addressing this issue.

Honestly, for the price, this place delivers. The room was in good condition, and the mattress was surprisingly comfortable — I had a solid night’s sleep. Simple setup, nothing fancy, but it gets the job done. If you’re looking for something affordable and decent, this is a good option. Good value for the money. Would stay again. 😎

All was good

Room was quiet, staff was friendly & always someone at the check in desk.

Staff excellent

No heat in room Water not hot enough for good shower

Good