주변에 슈퍼 없음 히드로 공항에서 한시간 거리 물 한병에 4.5파운드 (설명과 달리 제공되는 무료 물 없음) 미리 물 사올 것 와이파이 빠름

Staff were good everything else not good. Was obviously a very nice hotel in past. Been used to house asylum seekers? Could be restored to former but will take time

Good breakfast and dinner options, friendly staff

Amazing staff

?

Reception staff were wonderful and very professional. Beautiful Place.

The hotel was ok, very hard to find staff, things left in corridors from hotel rooms for almost a day and hot tub wasn’t working the whole of the time I stayed there

All ok ! Apart from no hot tub !

Clean room. Swimming pool warm.menu in the restaurant was very good and price. Drinks a bit over. The to price

All of the above

Nice hotel, only issue was noise from generator/pump Whilst in room 148 which stopped at 11.30pm, apart from the noise the room was large with balcony and clean.

Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing.

Very good pool and spa area

Jacuzzi was not in working order, this is the reason we booked the hotel. We weren't informed until after we had paid.

FOH, bar and restaurant and night porter all great. Food higely dissapointing (sone redemption with breakfast) too expensive to be so poor. Pasta so overcooked it was like baby food. Pizza undercooked and doughy Desert dry, started nothing more than supermarket shelf to plate.

Room very clean and comfortable. A good value break.

L

Staff was lovely, however only one light worked in the room and the jacuzzi wasn’t working at the time that was a little frustrating. Would consider going again however pricing is quite high for damaged / un usable facilities.

Very nice

Very clean and comfortable