Our experience was terrible. We were scammed by the hotel staff. We made a boat tour reservation through the hotel concierge on the first day of our trip, which was supposed to include fishing, snorkeling, and whale watching. We paid $600 for the tour. However, all we got was a fishing trip on an old boat. We got soaked by the waves because the roof of the boat was broken, and there were no life vests for the kids. The concierge had said the license fee was included, but we had to pay $75 each as a license fee when we arrived at the marina. The crew on the boat didn't even know about the snorkeling and whale watching; there were no gears for that at all. Although the crew was nice, we couldn't tip them because we had to pay the unexpected license fee. It felt so bad.The concierge said he would refund part of our purchase, but he didn't respond. When I called from a different number, he answered, saying he was on a business trip and would refund us soon, but that was a lie. Eventually, I filed a dispute with my credit card company and won. By the way, the room was not clean. I found some hairs and a contact lens on the floor. The breakfast was nice. This was my first trip to Mexico, and this experience severely tarnished reputation of Mexico.

I love my stay in Teroso and will stay again if I come back to Cabo! nice staff and nice food( but the tour they suggested at the lobby was so expensive..)

Great stay at a great location

Everything was good except they were doing alot of maint especially around the pool area.

Great resort

We had a great time at Tesoro Los Cabos! This was our second time staying there and we loved it! We were especially pleased with the staff at the pool: Fidel, Jaime, Alfredo and Israel. They were super friendly, attentive to our needs and they got our orders right every time!! Thank you! We will be back!

Hotel Tesoro is one of my favorite hotels in Los Cabos! Staff members are very helpful and kind. They all were very attentive to our needs and always followed up with us. The all inclusive option was amazing as well! The breakfast buffet had to be my favorite, it had a variety of options! Was always well fed and had drinks in our hands! Great location in the marina if you wanted to explore and walk around. Also very close to all the nightlife maybe and 8 minute walk. I will definitely be staying here for a 3rd time next time I come!

Loved the location, which is right in the marina district. Great places to eat in all price ranges. Great music nearby. Check out band called Kid Monsters! The pool area was beautiful; the rooms were older but well maintained. The swim up bar was great! I would definitely go here again!

I’ve stayed at this hotel for the past three years, and it has definitely changed. Unfortunately, this will probably be my last stay here, even though the staff is fantastic. The hotel has increased the cost of guest day passes, I wasn’t allowed to bring my friend up to my room, which felt very unusual, and while I appreciate good security, it felt excessively strict. At times, I honestly felt like a prisoner in my own hotel.

The property essentially located in a good spot. I did have multiple problems with the room from no hot water to no dishes, spoons or cups in the kitchen. Toilet wasn't flushing correctly. I had the maintenance crew out multiple times to the room.

All

Pésima atención en recepción . Despotas y Groseros . No regreso nunca

We love this place. The location and staff are on point

It was great

Great service, location, amenities. Only issue was hot water that took a long time to warm up... leading to a waste of water.

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Great view. Loved the exterior. Very comfy

Very average property.

Un lugar agradable, Excelente lugar

The room was very comfortable with a great view. The pool area was beautiful with great service.