7.4
좋음
리뷰 1,000개
청결

7.8

편안함

7.8

서비스

8.0

실제 이용 고객 리뷰 Mercure Sheffield Kenwood Hall & Spa

페이지당 리뷰 수
20
40
상위 리뷰
Peter
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Had a lovely stay. Staff were lovely. Rooms had everything thing you need. Breakfast had loads to choose from.
David
icon-파트너와 함께
파트너와 함께
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Lovely kyren Wilson suite, wasn’t expecting a balcony with sunbeds, massive bed, spacious room, shower a bit over complicated for a hotel room, heating played up overnight but fixed in the morning, nice towels, coffee machine ok, modern bathroom lovely and bright, main room well maintained even though old, one usb socket didn’t work under telly Breakfast fine, enough selection for us Grounds look lovely, path around pond/lake could do with some summer TLC Parking free and we always got a space Lovely stay
자세히 읽기
Kate
icon-파트너와 함께
파트너와 함께
6.0
/10
13주 전에 리뷰함

Hotels.com verified review

Room was clean but very dated. Had to request hand soap and body wash from reception but staff was very helpful. ‘Spa’ had a number of issues. The jacuzzi was broken and there was no bubbles and the shower downstairs was broken so could not shower after using the steam room. A lady said it had been like that for over a week. Reception and bar area was nice and breakfast offered a wide choice. Location was convenient for where we needed to be. Bed was comfy.
자세히 읽기
Susan
icon-파트너와 함께
파트너와 함께
4.0
/10
15주 전에 리뷰함

Expedia Group verified review

Disappointed this stay with the clientele staying. Didn’t use hotel apart from sleeping and one drink at the bar which wasn’t a pleasant experience
Nicole
icon-파트너와 함께
파트너와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

It was great don’t have anything to complain about only thing is that maybe the rooms are starting to look a little tired.
William
6.0
/10
15주 전에 리뷰함

Expedia Group verified review

Room was clean but dated. Staff were friendly and helpful. Very pet friendly. We stayed on a Sunday night so price was reasonable I would not stay there during the week the price is way too much for what you get.
David
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Great Staff. Property is a little dated but clean,tidy and friendly. Large rooms and a great location in it's own grounds with lots of free parking. A rare thing in Nether Edge. 20 min walk from the centre of Sheffield and a good bus service as well. Lots of great cafes nearby. What is not to like.
Lesley
icon-파트너와 함께
파트너와 함께
2.0
/10
17주 전에 리뷰함

Hotels.com verified review

The property was not at all to the standard expected. The main issues were the non-working safes, TWO of which didn’t work, the second requiring us to hang around for hours and miss the start of lunch, and the inaccessibility of the room when clearly there were junior suites on the first floor above Reception which we could have used. My father struggled to go up and down the long corridors and the several flights of stairs to the room. No help was offered with bags. We had notified early of preference for an accessible room
자세히 읽기
nathan
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Second stay here, as last time the hotel is great. Location is good, the hotel is clean, the staff are great, very good value, nice breakfast, and the spa makes it special.
Stephen
icon-출장
출장
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Excellent breakfast and spa facilities
Jacqui
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
6.0
/10
20주 전에 리뷰함

Hotels.com verified review

The staff are really welcoming and friendly. It was lovely to have spa facilities included. We used the pool, sauna & steam room. The hotel is in a good location for the centre of Sheffield and in a nice quiet area The room was basic and not very well designed i.e poor lighting / quite dark. No plug sockets / charging points near where you sit / lie. No hairdryer in the room. No details re wi-fi or check out time. There was a phone but no instructions on how to use it. Our bathroom was quite shabby I.e paint peeling off the bath.
자세히 읽기
Paul
icon-여가 친구와 함께
여가 친구와 함께
6.0
/10
21주 전에 리뷰함

Expedia Group verified review

Staff were very polite & helpful. Room was clean & tidy. However room was quite dated & in need of updating.
Richard
icon-출장
출장
6.0
/10
21주 전에 리뷰함

Hotels.com verified review

The hotel was an ok stay. Rooms pretty dated and heating didn’t really work, so felt very cold throughout the hotel. Breakfast was ok, you can get better outside of the hotel for the cost.
Pamela
icon-
10.0
/10
25주 전에 리뷰함

Hotels.com verified review

The room was spacious, spotlessly clean and well stocked. Staff went over and above, nothing was too much trouble, especially Steph on reception. I will definitely be staying here again. Excellent value for what you get.
Rosemary
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
25주 전에 리뷰함

Expedia Group verified review

Staff were very good. Room mediocre.
Dan
10.0
/10
25주 전에 리뷰함

Expedia Group verified review

We had a lovely stay and Lisa on reception was great!
Mayur
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
26주 전에 리뷰함

Hotels.com verified review

Amenities tired looking, breakfast cold, appears to be sitting around for a while
Lekha
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
26주 전에 리뷰함

Expedia Group verified review

Clean room
Paul
icon-여가 아이와 함께
여가 아이와 함께
4.0
/10
27주 전에 리뷰함

Expedia Group verified review

The room was freezing cold. In desperate need of refurbishment. Rusty taps. Old carpet. Useless windows.
Keeley
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
28주 전에 리뷰함

Hotels.com verified review

Spotless rooms friendly staff
페이지당 리뷰 수
20
40

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: LOOI YUNG JOSHUA (루이융조슈아) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
Copyright © 2026 Traveloka. All rights reserved