Check-in was easy. The room is musty and dusty. The floors are carpeted and smelled. The bedcovers and blankets appeared unclean. I have asthma and after an overnight stay, I started sneezing and coughing. I had to use my asthma puffs because of the dust allergy. I had to wear mask every time I was in the room. The bathroom is covered with 1/3 glass door. Every time we had to take a shower, the bathroom floor is flooded. Because we used our towels to wipe the floor dry, when we asked for extra towels to replace, the receptionist, Max, refused to give us replacements. He was extremely rude, did not even show his face and he was more concerned of finishing his computer work. The cold faucet on the sink, unless opened completely closes.They did however, called for a porter to get us to the water taxi which we paid for. The other receptionist are fine except for the Max person. The internet connection is very poor. And according to the people from the restaurant, most guests complain about the place. Check for bedbugs and stay at your own risk.