다이아나(디아나)호텔을 찾아가서 체크인 하는데, 옆 호텔(파나다호텔)로 이동 이 호텔에서 숙박을 해야 한다고 함,
어이가 없어서 이유를 얘기해 달라고 하니 문제가 있다는 말 뿐이었고, 어떠한 친절한 해명이나 얘기가 없었음.
정말 화가나고 기분이 나빴으며, 호텔로 인해 전체적인 베니스의 인상도 좋지 않았음.
다시 가고싶지 않음.
Nieves
파트너와 함께
8.0
/10
14주 전에 리뷰함
Hotels.com verified review
El hotel está situado en un lugar inmejorable! Esta a 1 minuto de la plaza de San Marcos
El hotel estaba limpio. Tiene una dinámica rara ya que el servicio de desayuno no se ofrece en el mismo hotel sino en el que está enfrente
El personal es bastante parco, y sin muchas ganas de ayudar a resolver dudas o solicitudes. Necesitabamos un taxi para ir del hotel al aeropuerto de madrugada, y nunca pudieron ayudarnos a solucionar el tema
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Nancy
파트너와 함께
10.0
/10
14주 전에 리뷰함
Expedia Group verified review
Clean room
Ines
4.0
/10
15주 전에 리뷰함
Hotels.com verified review
Retrouver des puces de lit dans les draps .
Kimberly
파트너와 함께
2.0
/10
15주 전에 리뷰함
Expedia Group verified review
Our room was broken and in poor condition overall. Shower head arm & toilet seat were broken and not fixed until the next day. Same for the safe as well.
The carpet had been cut out in pieces and new pieces glued down. The closet door was off the track and resting against the side of the closet up against the wall.
Where the wall meets the ceiling has been painted over the wallpaper to try and cover what appears to be mold. The AC temperature is limited, doesn’t go below 22.2*. There is a hole in the wall at the bathroom door frame as well.
The staff at check in was unfriendly and not helpful to have the items in the room fixed. Apparently he is the sole worker in the hotel @ 5pm onwards.
We asked to have the room changed, early check out with a refund or partial refund and every option/suggestion was declined. The maintenance staff were friendly and tried to assist where possible. The breakfast was different from what we are accustomed to - cold ham or salami with cheese on a dinner roll or croissant. There was jam, honey or Nutella available for the croissant as well. Lots of people were complaining about the coffee. The juice was good! We didn’t try the corn flakes.
I would never stay here again and can’t recommend this hotel. There are too many other options available.
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Dirk Kurt
파트너와 함께
6.0
/10
16주 전에 리뷰함
Expedia Group verified review
Sonderwünsche, natürlich gegen Bezahlung, wurden alle abgelehnt. Meine Freundin hatte Geburtstag. Ich wollte zum Frühstück einfach nur eine Kerze, ein Glas Sekt und den Tisch ein bisschen dekoriert haben. Es wurde alles abgelehnt.
Gloria
친구와 함께
2.0
/10
16주 전에 리뷰함
Expedia Group verified review
Our room was not ready the place is very old
Cristiano
친구 및 가족 친구와 함께
8.0
/10
16주 전에 리뷰함
Hotels.com verified review
A receptividade de um dos funcionários da recepção não foi das melhores. Pressa e orientações sem qualquer simpatia e cortesia.
Marc
파트너와 함께
4.0
/10
17주 전에 리뷰함
Expedia Group verified review
Front desk was rude and dismissive-both at check in and when we called for an inquiry. There was hardened gunk all over the floor. The flusher was in disrepair and fell apart. Everything is old. You cannot shower without wetting the toilet completely and you must contort dangerously to get out of the bath/shower. We aren't picky travelers but this was too much going wrong even for us.
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Elizabeth
친구 및 가족 가족 휴가
8.0
/10
17주 전에 리뷰함
Hotels.com verified review
This hotel is all about location. The staff are kind and helpful, the beds are comfortable, and I found the rooms to be clean and in working order. The breakfast was meh. For what we were looking for- a decently comfortable hotel at a (somewhat) reasonable price right near San Marco- it worked perfectly. I would stay here again for that reason.
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Joseph
파트너와 함께
6.0
/10
18주 전에 리뷰함
Expedia Group verified review
Ok
Rosella
파트너와 함께
8.0
/10
18주 전에 리뷰함
Expedia Group verified review
We liked the character of the hotel. There was no staff on hand but check in, breakfast and any help we needed was at a hotel right across the street (the Panada hotel). Though the room was clean it did have a bit of a musty smell when we arrived but put that down to the fact there is so much water around and it was raining. Very simple but tasty breakfast of croissants, meat, cheese, coffee and juice.
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Kenney
파트너와 함께
2.0
/10
18주 전에 리뷰함
Hotels.com verified review
Lille bitte værelse, hvilket måske er typisk for Venedig, men ingen varme, hundekoldt grundet regn og dårligt vejr. Manglende vedligehold af hotel samt værelse, fugtigt og lugtede af mug alle steder og på selve værelset mange ødelagte ting som hav et dårligt helhedskndtryk
pascal Paul
파트너와 함께
2.0
/10
18주 전에 리뷰함
Expedia Group verified review
Hôtel très bien placé petite chambre pas beaucoup de clarté
Carlos
파트너와 함께
10.0
/10
18주 전에 리뷰함
Hotels.com verified review
Es un hotel con habitaciones muy amplias la mia con baño propio y muy limpias, el personal muy amable en el check inn y excelentes trato en la hora del desayuno en el mio incluido, un desayuno completo tipo europa, ademas el cuarto tiene un pequeño frigo-bar, un lugar muy centrico y muchas tiendas de comestibles y no a su alrededor
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Funda
2.0
/10
19주 전에 리뷰함
Expedia Group verified review
Sehr zentrales Hotel.
Allerdings ist das Personal überhaupt nicht kundenfreundlich.
Wir habe ein Doppelbett bekommen und fragten nach einem Zimmer mit zwei getrennten Betten. Dies wurde strikt abgelehnt. So hätten wir das gebucht!
Die Frage CDnach dem Bett im Zimmer kann ich mich nicht erinnern.
Auf die Frage, ob die Betten im Zimmer denn getrennt werden können, war die Antwort: „Müssen wir morgen mal schauen, würde aber 25 Euro pro Nacht kosten.“
Wir haben die Betten dann selbst auseinander geschoben und fragten nach einem zusätzlichen Bettlacken als Überwurf. Die Antwort war: „Ein Laken muss doch für zwei Personen reichen.“
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Roberta
8.0
/10
19주 전에 리뷰함
Hotels.com verified review
Excelente localização!!
Hilmi
아이와 함께
4.0
/10
19주 전에 리뷰함
Expedia Group verified review
First of all, it’s an old building and that’s expected from Venice, but the furniture and carpet inside the rooms really need to change. There was some amount of dust which questions whether rooms are properly vacuumed. The bedsheets are clean but I noticed 5 insect bites on my right upper leg in the morning. I know what a mosquito bite looks like so this was not it. The rooms are not sound proof - I could clearly hear the guests in the other room talking. Breakfast was ok.
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Morgan
아이와 함께
6.0
/10
19주 전에 리뷰함
Expedia Group verified review
Pros - housekeeping team good & friendly. Location. Rooms are decent sized. Venetian themed. Mini fridge. Reception next door was friendly.
Cons - loud - I could hear everything from the street, hallway everywhere. Room was dark as felt unable to open window. Shower smelt like pee.
트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: CHRISTOPHER MICHAEL (크리스토퍼 마이클) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호