7.8
좋음
리뷰 1,000개
청결

8.0

편안함

7.6

서비스

8.4

실제 이용 고객 리뷰 Hotel Imperial Reforma

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
8.0
/10
193주 전에 리뷰함

Hotels.com verified review

친절하고 좋으나 조명이 너무 어둡고 사진과 다른 디자인의 룸입니다. 벌레 두마리정도 나왔습니다.
Alfonso Narvaez
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Buen hotel a buen precio
Yoana
icon-아이와 함께
아이와 함께
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

The room smelled like dirty carpet and/or mouse drippings. The carpet had visible stains and burnt marks shaped like an iron. The toilet leaked water when flushing (hoping it was clean water) . When I reserved the hotel I was told that continental breakfast was included. However, the continental breakfast was the most disappointing of all. We were given coffee, a simple sandwich (bread, a slice of cheese and ham) a tiny piece of lettuce and mayo and a tiny bowl of fruit was included. My niece does not like coffee and was not given water or an option of another drink when we asked for it… The lobby was charming, overall staff were friendly.
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Mariana
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
15주 전에 리뷰함

Hotels.com verified review

Hotel is located in a high construction zone, be aware it is very difficult to sleep
yvonne
2.0
/10
17주 전에 리뷰함

Hotels.com verified review

La habitacion no tenia clima, la lampara de la mesa de noche no funcionaba, el control de la television no tenia pilas, el sanitario tenia fuga y el internet tenia pesima señal. JAMAS volveria a este lugar. Pedimos que nos cambiaran de habitacion y SE NEGARON, argumentando que TODO EL HOTEL ESTABA SIN CLIMA. Le comentamos todos los detalles al personal del siguiente turno y les valio. VERGUENZA TOTAL.
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Áurea adriana
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Fue muy cómoda la estsncia
Jorge
icon-파트너와 함께
파트너와 함께
4.0
/10
18주 전에 리뷰함

Expedia Group verified review

Se que no publican malas reseñas así que este es para Expedia. Entiendo que solo son un canal de reservaciones pero que mal producto. No sirve su aire acondicionado No te ponen toallas y cuando la pides tienes que secarte la espalda y exprimirla para después secarte los brazos. El personal te responde tal cual, "nuestro sistema de aire no tiene la fuerza para todas las habitaciones" pero en Expedia dice que cuenta con aire acondicionado. Las llaves del agua al revés. Lamparas y equipamiento de los 70's y no porque sea retro sino que ya se salió de mercado. Bueno ni para cargar tu cel. Ese hotel tiene años y ni con tanta experiencia hacen bien lo único que hacen.
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Pedro
6.0
/10
18주 전에 리뷰함

Expedia Group verified review

nnn
Joakim
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
4.0
/10
18주 전에 리뷰함

Hotels.com verified review

Construction site. Ee needed som forks for late dinner when the restaurant was closed, they said no and tell us to go to Oxxo, wich was closed, a second time they gave ua some plastic forks when we demand it. Breakfast included was a joke. Cold hotsandwiches and juice or fruit. Only one. Iam travelling 250 nights so for me this was a disaster
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German
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Just gorgeous, no more
Sergio
icon-가족 휴가
가족 휴가
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Desayuno muy rico, hotel seguro, excelente ubicación, personal atento
MARTHA PERLA
icon-가족 휴가
가족 휴가
6.0
/10
19주 전에 리뷰함

Expedia Group verified review

La condiciones del edificio buenas. La habitación muy mal, la alfombra muy vieja y sucia el baño mjy viejo necesita mucho mantenimiento y lo PEOR fue la falta de aire acondicionado. No servía tanto en la habitación como en el baño, totalmente de sentía asfixia. Que mal de verdad, teníamos altas expectativas de este hotel que desde afuera parece muy bonito.
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Sanjana
icon-
4.0
/10
19주 전에 리뷰함

Expedia Group verified review

The staff are friendly and help how they can, but I would say the overall room comfort wasn’t there. The air conditioning barely works, the road noise is super loud in all the rooms, and they provide nothing to prevent all the mosquitos in the rooms.
Sandy Guadalupe
icon-친구와 함께
친구와 함께
6.0
/10
19주 전에 리뷰함

Expedia Group verified review

Personal amable, lo que no me gustó es que los contactos electrónicos de la habitación estaban en mal estado
Johanna
icon-파트너와 함께
파트너와 함께
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Nos gustó el confort del hotel. El personal del servicio y recepción así como restaurante muy atentos,una estancia muy agradable
Jose
icon-
8.0
/10
20주 전에 리뷰함

Expedia Group verified review

Clean property, friendly staff, very comfortable stay.
Luis fernando
icon-파트너와 함께
파트너와 함께
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Muy bonito. Limpio y buena atención. El estacionamiento que se cobre aparte, es el único detalle
Joe
icon-가족 휴가
가족 휴가
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Room was fine only that the ac didn’t work and had to use a fan other than that staff was really friendly and nice
Pedro
icon-가족 휴가
가족 휴가
6.0
/10
22주 전에 리뷰함

Expedia Group verified review

Ay mucho ruido no pude dormir por una construcción de alado Por el momento no regreso
Maritza
2.0
/10
23주 전에 리뷰함

Expedia Group verified review

No pudimos descansar nada ya que junto a la.habitacion que nos
페이지당 리뷰 수
20
40

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