괜찮았지만 폭포뷰는 아니었습니다

아침 체크 아웃이기전에 샤워를 하고 나가야 하는데 물이 나오기를 않아 샤워를 못했다. 나는 이런 일은 호텔을 여러번 가보았지지만 이런일은 처음!!😡 호텔 매니저하고 이야기를 해봤는데 귀찮다 하듯이 인종차별을 하는 태도가 보입니다..😡 무책임합니다.😡😡😡😡😡 호텔비를 돌려줘라. ㅇㅋ?

The room was clean. The staff were helpful and friendly. They checked in with us every day to see if we needed anything. The staff in the bar/cafe were especially nice. The hotel is centrally located, within walking distance to restaurants and attractions. Parking is extra. Getting a falls view room is worth it for the view. There was fireworks every night at 10pm from the park across the river.

There is so much to do in this area and it was all within walking distance for us.

Was able to see the American Falls from our room on the 19th floor. Fireworks were clearly visible as well. Loved the free standing bath tub.

Room confortable, clean and spacious. Check in was fast Friendly staff

Surprised to see so many security people around. Previously never noticed...makes one wonder about what problems exist.

Excellent place to stay. Highly recommend.

Clean rooms, the salt water pool and hot tub was fantastic. The look of the hotel with all the stone and wood was stunning. Great location as well, 10 minute walk one way to the top of Clifton Hill and 10 minute walk the other way is the top of the niagara rail to Table Rock. Only thing we wish was that the steak house resturant would have been open when we were there as it is closed so the eating area they do have open is really tiny and a fraction of the menu available.

Booked through Expedia. Was contacted 48 hours prior to leaving for my trip that hotel was overbooked and I was being out at another hotel. Was not given a confirmation for the new hotel and just expected to deal with the change. Was told rates and parking would be the same, yet new hotel was charging me more and I spent hours on the phone trying to fix the problem. One big headache that I wish I had been made aware of way earlier to make my own decision on where to stay.

The shower didn’t work properly

Room fab staff great would definately recommend this hotel to all my friends and family

Great pool area along with the outdoor patio to catch some rays. Spacious and clean hotel room. Staff were very friendly and polite. Will definitely return.

We’ve stayed at this property before and loved it. This last trip there was a private event the whole time and part of the restaurant was closed for the event. It would’ve been nice to know this beforehand so we could plan other options. We kind of had to venture out and find different food. We were disappointed because we like the restaurant in the hotel.

Very nice friendly and helpful staff

We were moved to the Wyndham Grand instead of the DoubleTree but didn't find out until we got there. There was no a

Great staff. Clean and safe. Good location

The property is clean and convenient location.

I was moved to another hotel a few blocks away and notified a couple of days before my stay. After they moved me, I checked and realized it was a smaller room and a more expensive parking. So I paid much more than expected for a smaller room without any apology or refund. After ten calls, I still haven't received a refund, and was told they will get back to me tomorrow. Let's see. Don't trust DoubleTree to honour your reservation or their managers to get back to you on your concerns

They moved all Expedia booking customer to different hotel, due to some unclear reason